Support assistant – data lifecycle

Location: Manchester

Contract: Fixed term contract

Salary: From £22,500 per annum

Support assistant – data lifecycle

Salary: from £22,500 per annum when working full time (35 hours a week)

Contract: fixed-term for C.24 months

Location: Manchester


About the role                                

If you have a keen interest in media or data journalism, then joining the UK Data Service in Jisc could be the perfect opportunity for you!

As part of the UK Data Service team, you will play a significant part in helping provide a range of social and economic data for research and policy development.

Your role will include:

  • Helping collect examples of the impact of research using UK Data Service data
  • Communicating through social media the impact of UK Data Service data
  • Helping with daily tasks of such as answering helpdesk queries, updating documentation and supporting the preparation of training materials and presentations

This is a fantastic opportunity to make a real contribution to data services which are well used within academia and the broader research and policy environment.

Please click here for the full job description.


About you

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, but we realise the ‘perfect candidate’ doesn’t exist. So, if you are excited about working for us, and think you can do most of what we are looking for, go ahead and apply. You could be exactly what we need!

We’re ideally looking for someone with:

  • Experience of administration and/or supporting a team
  • Familiarity with online surveys, questionnaires or other data collection
  • Have ability to work in a flexible, enthusiastic and proactive manner to resolve service issues in a timely and effective manner


About us

Jisc is helping to ensure the UK remains at the forefront of innovation within UK education and research – by mobilising the very best people and technologies in the application of digital thinking, digital content and connectivity.

It’s our vision to enable the UK to become the most digitally-advanced education and research nation in the world. It’s a bold statement, but one that we’re determined to fulfil.

We want Jisc to be a great place to work. A place where people make a difference to our members, feel valued and have fun – how we work is a vital part of that. Our values are our guiding principles. They define how we work and help us to do what we do so well. Our values are:

  • Pride: We have pride in what we do but aren’t arrogant or complacent
  • Passion: Our passion drives everything we do
  • Pace: We deliver at the right pace to meet the needs of our members and each other
  • Trust: You can trust us to deliver on our promises
  • Teamwork: We are one team and teamwork makes us better

Why work at Jisc?

  • We’re working towards being a flexible organisation and our people having a good work/life balance is important to us. We focus on outputs and outcomes rather than presenteeism, so as long as you’re delivering to our high standards and doing a great job, we are open to a variety of working arrangements.
  • We’re constantly learning and developing, and all our people have access to a comprehensive range of learning resources to help them achieve this.
  • Our benefits are pretty good too – we offer 25 days holiday (plus 3 days Christmas closure), contribute a huge 19.5% to your 8.8% for your pension from day one, and can provide discounts with various IT suppliers, cycle to work schemes, season ticket loans, and generous parental leave arrangements (amongst many other things).


This role will be based in Manchester.

Jisc is a geographically-distributed organisation and travel across the UK may be required at times.

At Jisc we celebrate diversity and know that it’s critical for our success. We are continuing to drive an inclusive culture, so if you are great at what you do and embrace our values, we want to hear from you.

We have an agile and proactive recruitment process and review CV’s as we receive them. We don’t use closing dates – we interview as soon as we receive suitable applications, so please apply as soon as possible to avoiding missing out on this role.

No agencies please.

Apply now