People Administrator

Location: Home Based with some travel required. Some national travel may be required on occasion, to other JTL centres including our Head Office in Orpington. 

Working pattern/hours: Full time, 35 hours per week.

Salary: Up to £26,000 depending on skills and experience. 

About JTL

JTL is one of the largest work-based training providers in England and Wales. We work with over 8,000 learners and more than 3,000 employers across England and Wales in more than 100 locations. We are an Ofsted recognised Good provider and a registered charity, meaning every penny JTL receive is reinvested into the training we offer.

About the role

Job Purpose:

The People Administrator provides comprehensive administrative support to the People Operations Team, ensuring efficient People operations and the consistent high delivery of people services across JTL. This role supports the full range of people operations, including maintaining employee records, supporting recruitment processes, assisting with onboarding, payroll coordination, benefits administration, and ensuring ongoing compliance with employment legislation and company policies.

Key Responsibilities and Accountabilities:

• Maintain accurate and up-to-date employee records.
• Assist in the recruitment process by posting job adverts, screening applications, scheduling interviews, and conducting pre-employment checks.
• Support new hire onboarding and offboarding processes including probation reviews.
• Support with the preparation of People-related documentation such as employment contracts, offer letters, and policy updates.
• Handle general HR queries from employees and managers and management of HR inbox.
• Support payroll by providing necessary employee data (e.g., absences, bonuses, leaves).
• Help ensure compliance with employment law and internal People policies.
• Generate people reports and metrics as require (e.g. staffing, recruitment, training, employee relations, performance evaluations etc)
• Maintain the HR Trackers to reflect correct data on employees.
• Coordinate people projects, events, and training sessions (e.g. wellbeing & welfare)
• Oversee the maintenance of comprehensive electronic people records to ensure compliance with data protection, equal opportunities and other legal requirements.

Person Specification

Essential Requirements:

• CIPD Level 3 qualified/or equivalent or be studying towards your CIPD.
• A minimum of 2 years proven experience as an HR Administrator, HR Assistant, or similar role.
• Knowledge of HR systems (e.g., HRIS, ATS)
• Understanding of employment laws and HR best practices.
• Excellent organisational and multitasking abilities.
• Strong attention to detail and confidentiality.
• Effective communication and interpersonal skills.

Desirable:

• Experience of working in a regulated industry.
• Experience of working within a training provider environment.
• An understanding of Safeguarding.
• Experience working with SelectHR/Access

Why join JTL?

At JTL, we believe in nurturing not only our apprentices, but also our employees. We offer a rewarding career path & excellent benefits. We welcome applicants from all sections of the community.

Some of our benefits include:

• 25 days’ annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
• Generous pension scheme with matched contributions and additional employer top-up.
• Life assurance and occupational sick pay.
• Optional private healthcare after probation, plus a free annual health check after three years.
• Gym membership discount scheme, cycle-to-work scheme, and access to an Employee Assistance Programme for you and your family.
• CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
• Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.

Our Safeguarding Commitment

JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

This role requires an Enhanced DBS check.

Please note that our organisation will be closed for part of the Christmas and New Year period. As a result, the shortlisting process may take longer than usual, and interviews are likely to be scheduled for early 2026.

Ready to make a difference and build a fulfilling career? Apply today!