Depot Administrator

Business: Kindertons

Location: London

Contract Type: Full-time

Hours: 42.5 hours per week

Salary: £9.03 per hour

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Depot Administrator

Here at Kindertons, West Drayton, we are looking for a Depot Administrator to join our busy team.

We specialise in Accident Management and hold a varied fleet of cars including commercial vehicles, people carriers, 4x4s, Sports and Prestige. Our drivers safely deliver these vehicles to our Nationwide clientele.

As a Depot Administrator you are the ‘face’ of our company and are very often the person at the end of the phone or face to face dealing with our customers and as such customer service delivery is paramount.

Duties will include (but not restricted to) -

  • Contacting depots and clients to obtain all hire paperwork.
  • Updating computer and paper based systems to ensure records are correct in relation to hire vehicles, recovery vehicles and salvage.
  • Management of the daily job allocation for the depot.
  • Working with the driving team to ensure that customer service is always maintained.
  • Maintaining contact with the claims office and updating on the availability of suitable vehicles.
  • Maintaining good customer relations with customers, repairers, claims office and referral sources alike.
  • General administrative duties.
  • Working as part of a team, attending team meetings and contributing where appropriate.
  • Preparation of the yard for easy access when salvage agents arrive to collect or drop vehicles, including carrying out the required paperwork.
  • Any other duties reasonably requested by line manager.

 

The ideal candidate would have -

  • an assertive, structured and positive approach to verbal negotiations and discussions
  • Pro-active approach to resolving problems
  • Excellent communication skills both oral and written
  • a willing participation in the work of the team, providing additional help when resources are stretched.
  • an ability to manage own workload and work in a target driven environment
  • a good knowledge of Office packages including Excel

Hours of work will be between 8:00am and 5:00pm - Monday to Friday with one Saturday per month.

Hourly rate - £9.03 per hour.

Apply now