Recoveries Handler - Taxi Team

Business: Kindertons

Location: Crewe

Contract Type: Full-time

Hours: 38.75 per week

Salary: £21,000 per annum

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Recoveries Handler - Taxi Team

Our Recoveries Department are looking for experienced Recoveries Handlers, to recover our client’s uninsured losses from Third party insurers, following a non fault road traffic accident, in a public use Taxi or Cab. You will also be responsible for the recovery of VAT liabilities from clients where applicable.

Uninsured losses are anything from Hire & Repair costs to Excess, Pre-Accident Vehicle Value, Recovery & Storage, Loss of Earnings and Interest owed as a result of late payment by the at fault Insurer. 

Job context -

To be able to organise and prioritise your day, using Kindertons own case Management System, therefore excellent time management skills are required.

You will need to be comfortable to work in a target driven, challenging and fast paced environment.

You will eventually be responsible for your own account of approximately 170 cases.  The ability to work on your own initiative is essential, whilst also working within the Team to work towards set KPI’s, Long term ability to increase productivity and continuously improve methods, approaches, and departmental contribution. With a commitment to continuous learning.


Advantageous -

  • Experience with but not limited to bailee, loss of profit, fleet utilisation and impecuniosity as these can often determine or reflect the quantum of loss. Along with an excellent GTA and non-GTA skill set with a proven track record.
  • You will work in a fast paced and target driven environment, strong skills within negotiation and objection handling are essential.  
  • As you will be responsible for recovery of taxi caseloads, a good knowledge surrounding these types of cases or similar is required.
  • A thorough understanding of hiring and leasing arrangements – taking into consideration self-employed drivers
  • An understanding of the Highway Code is beneficial – As you will at times be investigating Liability Disputes.
  • Demonstrate skill in resolving conflict through sound judgement and effective evaluation of the facts.

Required but not essential -

Knowledge of litigation and the implications in undertaking litigation on these types of cases with a preferred understanding of Personal Injury and CPR. 

 Essential experience and skills –

  • Experience within a role Recovering monies - insurer or broker related 
Apply now