ExamWorks UK is a great place to work and a major employer, with large populations of our workforce based in Crewe and Bolton, we also have locations UK wide. Competitive packages, a fun environment and a culture that means everyone feels a part of the team, all make it a superb place to build a career. All sorts of people make up ExamWorksUK and contribute to its success. From school leavers through to subject matter experts, part of the formula for our growth is the mix of ideas, enthusiasm, experience and enjoyment that works its way into everything we do.
Business: 3D Rehabilitation
Location: Bolton Barton House
Contract Type: Full-time
3D Rehabilitation are looking for a screener (Triage Call Handler) with excellent computer and customer service skills to join our client screening team based in Bolton.
3D Rehabilitation work closely with Solicitor and Insurance firms in connection with physical and psychological injuries
As a specialist in the area of rehabilitation for those injured or suffering some form of after pain following an accident, 3D Rehabilitation assists solicitors and insurers in suiting their clients with the best treatment plan suitable to their recovery. We are a growing business within the Premex Group. With a warm and welcoming office and a culture where kindness is key, this is a fantastic opportunity to join a great team.
What will I be doing?
As a screener (Triage Call Handler) your primal purpose will be to ensure you have accurately recorded the clients incident assessment ensuring procedural guidelines have been met – you will speak with the client over the telephone and complete the screening whilst accurately recording information through ticking the relevant boxes that apply to the client along with any additional comments in line with any answers given.
Why join us?
3D Rehabilitation will up skill you. Offering a full training programme, focusing on your individual development and progression path with us.
This is a fantastic opportunity for someone with great listening skills and computer skills to start a commercial role within administration and commercial customer service.
You’ll become involved in our company culture, which is all about performing to the best of your ability in a collaborative and dynamic team always offering the highest standard of work.
Your main duties;
You will liaise with all levels involved with the case file. Therefore, it is essential that you communicate effectively and professionally on every call - Ensuring all details are conveyed clearly and concisely to all parties.
What we ask of you;
What type of experience suits the role?
The position could be suited to an individual within a similar role or someone with an excellent attention to detail and superb listening skills.
Why work for us and what can we offer you as a 3D Rehabilitation employee?
As a group company within the Premex Group, we put all of our employees FIRST and like to create a fun environment to work in. Here are just some of the reasons why you should choose a career with us:
Fantastic career progression opportunities and support from other areas of the business to get you to where you want to be
Free Christmas parties
Huge discounts with many UK retailers
Summer fun events
We are an easy commute, with transport links and free parking within a 10-minute walk from the office
Long service awards
Fun events all year round such as World Book day and Halloween
CSR opportunities and the ability to have sponsorship matching and volunteer days
Newly refurbished offices – Open plan
Free tea and coffee
Working hours – 2 weekly rolling shifts of -
Monday to Thursday 12.00pm – 8.15pm Friday - 08.30 – 5.00pm
Monday to Thursday 12.00pm – 8.15pm Friday 8.30 – 12.15pm and Saturday 9.30am – 1.30pm
15 – 45-minute breaks when working over 6 hours
Due to the nature of this role, a DBS Disclosure will be requested from the successful candidates