Client Care Coordinator- Maidstone

Job Type: Full-time

Pay: £26,500.00 per year

Job description:

Based in Union Street, Maidstone, Kent ME14 1PT, Lauriem Complete Care Ltd are a well established and expanding provider of domiciliary health and social care services. We serve as both a local authority contracted & private provider .

An exciting opportunity has opened up for a full time Care Coordinator to join our fast paced but friendly office team in Maidstone.

"Driver with access to your own vehicle is essential for this role"

Responsibilities of the role: (but not limited too)

· Rostering staff to provide a safe & efficient delivery of service to our clients.

· To take joint responsibility for the provision of care in your allocated locality.

· Monitor community care workers & carry out supervisions & appraisals.

· Liaise with other professionals involved in the service users care.

· To support and / or be included in the On-Call service during out of hours.

Skills and abilities:

· Able to work as part of a team as well as under own initiative

· Skilled logistics

· Highly organised and able to prioritise.

· Good oral and written communication skills

· Knowledge of domiciliary care provision.

Preferable:

· Be willing to work towards a QCF (NVQ) level 3 in Care/ Management or equivalent.

· Domiciliary Care experience.

Required:

• IT skills
• Excellent customer service skills

Personal Qualities:

• Pleasant, helpful & concise telephone manner with customer focus.
• Excellent organisational skills and the ability to prioritise in a fast paced environment.
• Patient and empathetic.
• Flexibility to cope with changing demands and priorities.
• Calm under pressure.
• Own transport essential.
• A team player.

Benefits:

• Company pension
• On site parking
• Encouragement for progression and development
• In store discounts with Blue light card
• Access to free legal, financial, relationship & health advice through our Employee Assistance Programme (paid by Lauriem)

Benefits:

• Company pension
• Employee discount
• Health & wellbeing programme
• On-site parking

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