PROGRAMME MANAGER – BUSINESS GROWTH PROGRAMME

Location: London

Contract Type: Fixed-Term Contract

Closing Date: 22 August 2022

Salary: £42,840 per annum

PROGRAMME MANAGER – BUSINESS GROWTH PROGRAMME

DEPARTMENT: TRADE & GROWTH, BUSINESS DIRECTORATE

 

Background

London & Partners is the business growth and destination agency for London. Our mission is to create economic growth that is resilient, sustainable and inclusive.   

 

We are a social enterprise, combining purpose with commercial rigour. We are funded by grants, partners and our portfolio of commercial ventures.   

 

We support high-growth businesses to scale – both international businesses expanding into the UK and London-based businesses growing internationally. We develop London as a destination and attract visitors and events. We grow London’s global reputation to support economic growth. We create partnerships and profit-making ventures that enable us to scale our impact.   

Our key performance indicators are the economic growth (gross value added) and jobs that we create, the satisfaction of our clients and partners, and our commercial performance.   

 

 

Purpose of role  

As Programme Manager for the Business Growth Programme (BGP), a London & Partner’s initiative funded by the Mayor of London and the European Regional Development Fund (ERDF), your role will primarily be to oversee the content curation and operational and strategic delivery of the Programme. This includes the core content plan, the mentor programme and Alumni Community. You will be required to manage and develop meaningful relationships with Strategic Delivery Partners and ensure content is relevant, regularly evaluated, and iterated where necessary.

You will work directly with the Head of BGP and the Programme Assistant and alongside the three Business Growth Managers.

 

 

Key Tasks

 

  • Working closely with the Head of BGP curate and deliver core Programme content across the five content streams: ‘People Strategies’, ‘Raising Funds & Finance’, ‘Sales Acceleration’, ‘Prioritising & Engaging Your Audiences’ and ‘Advancing Your Business Plan’.
  • Liaise with the Head of BGP and Programme Managers to develop a strategy to identify and engage existing and new T&G Mentors. Explore opportunities to better utilise the Mentor resource and create processes/ tools for the Business Growth Managers to use to engage their portfolio of clients.
  • Manage and further develop the Programme’s relationships with Strategic Delivery Partners, seeking feedback from both participating companies and Partners and ensuring content is still appropriate for the programme, re-evaluating and re-working where necessary.
  • Work to identify new Strategic Partners and negotiate contracts that can bring value to the Programme through content delivery, unique BGP offers, corporate connections or mentoring.
  • Oversee the management and expansion of the BGP Alumni Community, the impact of the Alumni offering and streamline processes to explore the opportunity of consolidating the T&G Alumni community.
  • Drive the delivery of large-scale events across the Directorate, working closely with other Trade & Growth Programme Managers.
  • Perform data analysis and create data driven insights on programme content, Partners and BGP community to inform critical decision making and key stakeholders such as the GLA and other ERDF teams.
  • Design and influence strategic communications and delivery plans for events, key stakeholders and BGP community and oversee their completion, including the creation and delivery of strategic marketing collateral in liaison with the T&G Marketing Team.
  • Work with the marketing team to collect data as necessary to report back to the Head of BGP, including insights and statistics on programme content, the Alumni Community and any other pertinent data to share with stakeholders such as the GLA and other ERDF teams.
  • Line manage and develop the Programme Executive, creating an environment to help them thrive and develop.
  • Participate in multi-disciplinary, cross-department and cross-organisational groups and project teams.

 

 

Person specification  

The successful candidate will demonstrate:

 

Skill & Competencies: -

 

Skills

  • Experience of project-based work.
  • Knowledge of ERDF.
  • Experience of working with SMEs and/ or startups.
  • Process driven.
  • Ability to work independently.
  • Workshop, conference & event curation & experience would be valuable.
  • Ability to interact with a diverse range of stakeholders.
  • Excellent written and verbal communication skills.
  • Experience building and developing a meaningful network.
  • Ability to interact with a diverse range of stakeholders.
  • An interest in economic development in London and an ability to pick up new subject areas quickly.

 

Competencies

  • Effectively contributes creative and innovative solutions to projects and objectives. 
  • Adopts an agile approach and remains productive in ambiguous and fast changing environments. 
  • Helps foster collaboration, constructive dialogue and builds trust with peers. 
  • Adopts a learning mindset, using challenges and opportunities improve team and personal performance. 
  • Through good self-awareness, is able to motivate oneself and seeks opportunities to develop to full potential 
  • Able to maintain successful relationships with internal and external networks that work to mutual benefit 
  • Able to clearly communicate when engaging with internal & external stakeholders, in confident and articulate manner. 
  • Successfully delivers project tasks on time and to a high standard, using all available resources. 
  • Takes responsibility and ownership of project tasks, continuously aiming to improve own performance. 
  • Has a passion for London.

 

Our values and expected behaviours

  • We are passionate about London 
  • We are enterprising  
  • We are inclusive  
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