Senior Moat Foundation Officer

Senior Moat Foundation Officer

Salary: £36,005 - £45,007 per annum (offered between this range, dependent on experience) plus a Car Allowance of £2,329 per annum

Location: Based at either our Ashford, Kent or Dartford, Kent office – with travel across the Kent region, our Kent hubs and from your home
Contract: Permanent

Hours: Full time, 35 per week

Open doors. Change lives. Shape thriving communities.

Are you driven by the belief that strong communities transform lives? Do you thrive when leading passionate people, building partnerships, and creating real social impact? If so, the Moat Foundation team is the place for you.

We’re looking for a dynamic, dedicated and community‑minded Senior Moat Foundation Officer to lead our team working across our vibrant Kent region.  Our new team member will oversee work delivered in three Hubs and in Supported and Retirement Living (S&RL) schemes and will deliver a portfolio of regional projects that unlock opportunities for our customers.

This is your chance to shape services, nurture partnerships, empower your team and enable customers to access life changing opportunities.

Why this role matters

Moat Foundation exists to open doors to better lives.  We achieve this by Including customers in community, especially the most vulnerable and challenged, Investing in customer skills, confidence and wellbeing, and Increasing resources that customer can use to build their lives.  As a Senior Moat Foundation Officer, you’ll be right at the heart of this mission. You’ll lead your region’s community investment work, ensuring it is customer‑led, evidence‑based and genuinely life‑enhancing.

What you’ll be doing

Lead and Inspire:

• Provide supportive line‑management to a Senior Hub Officer, Moat Foundation Officer and Hub Officer’s, building a motivated, high-performing team delivering an outstanding local offer.
• Drive the development of your region, ensuring every activity is safe, evidence‑led, impactful and focuses on the needs of our customers.

Shape and Grow Community Services

• Co‑produce sustainable, customer-led activities and projects that range from social value initiatives to direct delivery within Hubs and S&RL schemes, and oversee local community investment funds and project commissioning.
• Use insight, data and community intelligence to shape next steps and innovate programmes that help communities thrive.

Build Partnerships and Amplify Our Work

• Represent Moat Foundation across stakeholder networks, building strong relationships and raising our regional profile.
• Lead stakeholder forums, community committees and partnership panels that bring people and ideas together.

Ensure Quality, Compliance and Impact

• Oversee safe, compliant operations across multiple sites, maintaining high standards of health and safety, safeguarding, risk management and governance.
• Collate impact data, case studies and performance information to “tell the story” of your region and evidence the difference we make.

Secure Funding and Manage Resources

• Source funding through partnerships, bids and social value opportunities to enrich our local offer.
• Manage regional budgets effectively and support future planning.

To read more about this role, please view our job description here: senior-moat-foundation-officer.pdf

What you’ll bring

We’re looking for someone who is both a strategic thinker and a hands‑on doer, someone who is as comfortable leading people as they are connecting with customers.

You will have:

• Strong experience in community investment, customer engagement or similar customer-led roles.
• Demonstrated success managing people and volunteers to deliver high-impact services.
• Excellent communication and relationship‑building skills, with confidence working across all levels.
• Operational knowledge: safeguarding, risk management, commissioning, direct delivery, health and safety.
• Experience using data, insight and professional judgement to shape services.
• A collaborative spirit - someone proud to act as a Moat Foundation ambassador.
• Flexibility to work some evenings/weekends and have suitable transport for regional travel.

About us

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values

Own it: We take responsibility for our actions and deliver on our promises.

Better together: We believe in the power of collaboration to achieve greater outcomes.

Lead by example: We set high standards and inspire others through our commitment to excellence.

Be the change: We embrace innovation and proactively address challenges.

Why join Moat?

As an experienced professional, you'll have the opportunity to:

• Make a real impact in our communities.
• Work with a supportive and passionate team.
• Enjoy competitive salaries and generous leave.
• Benefit from numerous personal and professional development opportunities.
• Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.

Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.

For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

How to apply

If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Monday 20 April 2026. If we’d like to invite you for an interview, we’ll reach out via email.

It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

Join us at Moat and be part of a team that is shaping the future of housing and communities in the South East!

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk