Performance Manager

Role: Performance Manager 

Hours: 35 hours per week 

Salary: £46,388 to £57,985 per annum (salary offered dependent experience) 

Contract: Permanent 

Location: Hybrid, working between our Dartford office (Crossways Business Park) and home 

At Moat, we believe that great performance management is about more than just numbers – it’s about purpose, alignment and impact. We’re looking for a strategic thinker and skilled collaborator to join our Governance & Compliance team as Performance Manager, turning data into meaningful action and driving a performance framework that improves lives and supports our social purpose.  

What you'll be doing 

As our new Performance Manager, you’ll play a pivotal role in shaping how we measure and understand success. You’ll lead the development of a robust, organisation-wide performance framework that connects strategy, delivery and outcomes – ensuring we stay aligned with our goals and regulatory responsibilities. 

You’ll work closely with our Data & BI and Insight teams to bring performance data to life – creating meaningful narratives, aligning reporting tools and embedding a culture of insight-led decision-making. 

This is a coordinating and connective role that sits at the intersection of strategic policy, assurance, data and delivery.  

Acting as a critical friend across the organisation, you’ll ensure our performance information is consistent, reliable, and impactful – supporting colleagues at all levels and championing performance as a core part of good governance.  

This is a high-influence, cross-cutting role that requires strategic thinking, analytical strength and a passion for turning data into action. 

What we're looking for 

We’re looking for someone who can connect the dots between data, delivery and outcomes.  

You’ll need: 

• Experience developing performance frameworks in complex or regulated environments. 

• Strong analytical skills and the ability to interpret complex data sets. 

• Confidence working with stakeholders at all levels, including senior leaders. 

• A collaborative mindset and the ability to drive alignment across teams. 

• Familiarity with governance, compliance and strategic planning processes. 

• A proactive, challenge-led approach to improving performance and accountability. 

You’ll bring a passion for assurance, shape a clear performance narrative and help others understand how metrics connect to delivery, strategy and decision-making. 

Experience in the housing sector or a similarly regulated service environment is desirable, but not essential. 

For more information, please take a look at the job description: performance-manager.pdf

To apply: 

Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. 

Who are we? 

We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to “open doors to better lives for our customers”.  We thrive to be customer pioneers; providing a great customer experience.   

We’re proud to have been recognised as one of ‘The Sunday Times Best Places to Work’ 2025, based on feedback from our colleagues.   

Why join us? 

Come and make a difference, grow your career, join a great team and take on new challenges. 

In return, you’ll receive:  

Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)  

Want to know more about Moat?  

Check out our social media feeds! 

LinkedIn: @moathomes 

Facebook: Moat Homes 

If this sounds like the role for you, apply by 11pm on Sunday 27 July 2025 and be part of something bigger! 

Interview Date: Interviews will take place on 7 August 2025. 

Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful, we will have to obtain a disclosure and barring service check before confirming the offer of employment with you. 

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! 

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.