Rent Finance Team Leader

Role Title: Rent Finance Team Leader

Hours: 35 hours per week, Monday-Friday

Salary: £38,956- £48,695 per annum (salary offered dependent on experience)

Contract: Permanent

As Rent Finance Team Leader, you'll lead and develop a team of three colleagues while overseeing the day-to-day delivery of the rents finance function. A key part of the role will be ensuring the accuracy, integrity and quality of financial data across our housing management and finance systems. Through effective controls, reconciliations and process improvements, you'll help ensure our records remain robust, compliant and trusted, supporting excellent service delivery for our customers and colleagues alike.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home, and our Dartford office.

For more information, please take a look at the job description:  rents-finance-team-leader.pdf

Your key tasks will include:

• Ensuring customer rent & sundry accounts are accurate and up to date at all times, including posting receipts, charges and adjustments, while maintaining the integrity of customer financial records.

• Ensuring that all requests for changes to the property database, including customer movements, new properties, disposal of properties (staircasing, Social Homebuy, Right to Buy/Acquire, stock disposal transactions), are processed accurately and in a timely manner.
• Ensuring that statements are distributed to customers in line with Moat’s current policy.
• Ensuring the accurate and timely reconciliation of the housing management system interface postings with the accounting system, investigating discrepancies and ensuring data accuracy across all systems.

• Consulting with Housing Management and IT on issues involving the operation and development of the housing and rents finance systems and procedures.
• Monitoring the data quality of changes to the housing management system and ensuring appropriate supporting documentation is obtained, with a focus on maintaining accurate, complete and auditable records.

• Monitoring the performance of the rents finance team against agreed targets, including the production of monthly activity reports.
• Continuously review existing practices and systems and implement improvements.
• Taking ownership of data integrity within the rents finance function, carrying out regular reviews, identifying and resolving data quality issues, and implementing controls and process improvements to ensure the accuracy and reliability of customer and financial information.

• Leading, supporting and developing a team of three colleagues, monitoring performance against agreed targets and producing monthly activity reports.

• Performing any other duties consistent with the post that may be required from time to time, at the discretion of the line manager.

You’ll have:

• Good standard of education, with numeracy in particular.
• Basic knowledge of functions in Microsoft Excel and Word.
• Awareness of the regulations governing the collection of monies using Direct Debits.
• Knowledge of basic accounting principles.
• Knowledge of the operation of the financial aspects of a housing management system.
• Awareness of the main features of different tenancy agreements and leases, and the regulations governing allowable charges under them.

Who are we?

We’re a housing association in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future.  Our purpose is to “open doors to better lives for our customers”.  We thrive to be customer pioneers, providing a great customer experience. 

We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2025, based on our employee feedback.

Why join us?

Come and make a difference, grow your career, join a great team and take on new challenges.

In return, you’ll receive:

Excellent benefits. For more info, check out our employee benefits video here: https://tinyurl.com/nr6ymtb4

Interested? We’d love to hear from you!

If you think this role is a good fit for you and you're ready for an exciting new challenge, please fill out the online application form on our website by 11pm on 13 September 2026. We will reach out via email if we would like to invite you for an interview. Interview dates will be from 24^th & 25^th September 2026  at Mariner House - our Dartford Office

It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

You’ll join us on the first Monday of the month and begin with a structured, week‑long corporate induction, giving you the time, knowledge and connections to start your career with Moat on the right foot.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk