IT Service Engineer
This advert is for two fully remote IT Service Engineers.
The salary for this position is £28,000 - £32,000 per annum dependent on experience
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Who are we:
Since 1962, the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people.
Within our Adult Services, we support people to understand their diagnosis and how this may impact on their life and the lives of those around them. Our residential services provide accommodation and support for autistic adults 52 weeks a year, 24 hours a day in urban and rural settings. We also provide supported living services for autistic adults who need extra help to live in their own homes or within our accommodation.
We have developed our education offer into a diverse network of independent schools and programmes which are relied upon by hundreds of people across the UK. We provide a wide range of services to support autistic children and young people. We improve and enhance education, care and experiences to help autistic children and young people fulfil their potential.
Visit our website to find out more about who we are and what we do: https://www.autism.org.uk/
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Who we are looking for:
We are looking to add to the team a IT Service Engineers to deliver 1st Line technical support to our stakeholders.
This role will requires a major focus on customer service to our users therefore very good interpersonal skills are critical.
You’ll have a good understanding of the Microsoft Azure Active Directory, Teams and Office product set as well as have skills in networking and end user hardware.
The role will involve primarily user support duties, however there will be a proportion of user and application set up across both software and hardware.
You’ll also need to demonstrate knowledge in a technical environment and develop skills further across the above range of technologies.
To view the job description please click here
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What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
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Where you will be working:
Homebased/Remote
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About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
For more information about this job please contact insert: Luke Johnson – IT Director – Luke.Johnson@nas.org.uk
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer. INDNPCS
