Team Manager

We are recruiting for an enthusiastic, motivated and committed Team Manager, with extensive experience of working with adults with a learning disability/autism and complex needs to join Outward.

This is an exciting opportunity for an experienced manager wanting to further utilise their skills in coaching and mentoring the staff team, and also embedding high standards in the running of the service.

You will be managing our ASD/LD supported living service located in Hackney, consisting of self-contained flats designed to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this service is providing a real opportunity for people who may have been in previously unsuitable/unstable housing, or in hospital settings, to have their own flat with support that enables them to thrive and enjoy a good quality of life, as active and valued members of their community.

Outward’s autism and PBS specialist services have a strong reputation across East London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices. Supported by Outward’s Positive Behaviour Support Lead, you will create a culture that promotes Positive Behaviour and Active Support values and practice with physical and social environments that are personalised and supportive, teaching people new skills and ways of communicating which reduces behaviours of concern.

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. 

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

About the role

• You will assess new referrals and develop and manage comprehensive transition, move-in, support & risk plans.
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers and deputies to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for delivering the service within budget and within expected performance indicators including delivering on outcomes for the people supported
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.

About You

• You will have significant management experience of working in a similar setting.

Ideally you will have as a minimum:

• 3 years’ experience of delivering person centred support to people with a learning disability/autism and complex needs including behaviours of concern.
• A minimum of 1 years’ experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern
• You will hold a qualification in Positive Behaviour Support Coaching (BILD accredited), NAPPI level 2 (or equivalent) or a willingness to gain the qualifications within the first 3 months of employment.
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff.
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times.
• The ability to deliver a creative and flexible service that make a positive difference to people’s lives, in accordance with an individual support plans, the service specification and CQC requirements
• A commitment to providing high quality, personalised active support
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want.
• Knowledge of managing a budget is desirable

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme

• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

How to Apply

The above is not an exhaustive list of requirements for the role. For further information, please, refer to the Job Description attached to this advert.

If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Description and the Person Specification.

If you have more question relevant to the advertised role, please, contact Rhoda Atitso on 07966426697 or alternatively email RAtitso@outward.org.uk or Desislava Nikolova , 07872502093/ DNikolova@outward.org.uk

Closing Date for all Applications is 30^th May 2025

Interviews will be held in June

Outward is committed to equality and diversity and welcomes applications from all sections of the community.