Inclusion & Colleague Engagement Lead

At Principality, we want you to feel welcome from the moment you join us. You’ll be part of a friendly, supportive culture where people are encouraged to be themselves, do meaningful work and feel connected to our purpose, our customers and the communities we serve.

📍Cardiff | 🏢Hybrid | ⏰35 hours per week | 💷 Up to £55K

Help shape an inclusive colleague experience where everyone can thrive

We are looking for an Inclusion & Colleague Engagement Lead to join our Employee Relations & Colleague Engagement team. You will work with leaders, managers and teams to deliver improvements in inclusion, engagement and wellbeing. You will also lead our integrated diversity and inclusion agenda and work with colleague networks to support cultural change.

This is an opportunity to combine strategic planning with practical delivery, using insight to make lasting, measurable improvements across the organisation.

What you’ll be doing:

• Shape and deliver an integrated strategy for engagement, recognition and wellbeing, supported by a clear and measurable roadmap.
• Embed inclusion, psychological safety and equity of experience across organisational initiatives, people practices, policies and processes.
• Use data and clear communication to explain how colleague experience connects to business performance, customer outcomes and organisational sustainability.
• Enhancing and evolving our existing engagement approaches and colleague networks, with effective governance, strategic alignment and meaningful impact.
• Work with senior stakeholders to inform decisions and include colleague experience in strategic initiatives, transformation programmes and day-to-day activity.
• Champion colleague listening across the organisation, building on existing channels and insights to shape initiatives that strengthen engagement, performance and organisational effectiveness.
• Use evidence to prioritise plans and help leaders take responsibility for delivering measurable improvements.
• Promote inclusive engagement, recognition and wellbeing throughout the colleague lifecycle.

What we’re looking for:

• Coaching: ability to coach and upskill leaders to take accountability for inclusion and wellbeing and understand strategic importance of the role.  
• Programme management: develop and maintain a programme of activity linking colleague experience to strategic business priorities 
• Strategy Delivery: assess organisational practices and implement targeted, data-led interventions to address inequity and under-representation 
• Analytical thinking: develop and deliver robust analytics and reporting to inform data-led decision making and track progress 
• Communication & Stakeholder Engagement: Effective communication skills to support and influence senior managers and colleagues 
• Collaboration: Foster an environment of collaboration across functions and teams and build effective relationships across the organisation  
• Operational Excellence: Act as role model for the principles of OE. Analytical thinker with a problem-solving mindset.  Proactive and self-motivated, with a desire to continuously improve services. Identify trends in casework and recommend proactive interventions  

Experience & Qualifications

• Experience delivering diversity and inclusion and/or employee engagement strategies.
• Knowledge of employment law and relevant regulatory requirements.
• Experience influencing stakeholders at different levels of an organisation.
• Demonstrated experience delivering engagement, recognition and wellbeing strategies.
• Experience designing and delivery of colleague voice or employee listening approaches.
• Experience of programme and change management.
• CIPD Level 5 or above, or equivalent experience.
• Capability in HR systems, people analytics and survey platforms, with the ability to translate complex data into actionable insight.

Interested?

If this opportunity excites you but your experience does not match every point, we still encourage you to apply. We value different perspectives and welcome applications from people with a wide range of backgrounds and experiences.

What you can look forward to

A place to belong with an award-winning employer that values inclusion and wellbeing:

• Flexible working – a hybrid approach with at least 8 days per month in the office.
• Collaborative culture – an encouraging environment where your ideas can make a real impact.
• Great benefits – supporting your physical, mental and financial wellbeing.

To hear more about working at Principality and our Benefits package, read all about us on or our Careers Page - What we offer | Careers | Principality and LinkedIn- Principality Building Society: Posts | LinkedIn

Interview Process

• This advert closes on Sunday 8^th November
• You’ll hear from us by Monday 16^th November
• Interviews will be Thursday 26^th November
• Outcomes will be delivered by Monday 30^th November

If you’re looking for a place where you can grow, feel supported and make a real difference, we’d love to hear from you.

We reserve the right to close this vacancy early should we receive a high volume of applications

If you have any questions in relation to this role, please contact the recruitment team at -recruitment@principality.co.uk