Ralph Trustees is committed to protecting your privacy when you use our on-line services. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
Your acceptance of these Privacy Statement terms
What data do we collect and how do we use it?
Ralph Trustees collects and processes information about you in order to:
(i) identify you each time you visit a Web Site
(ii) process applications submitted by you;
(iii) improve our Services and Web Sites
(iv) send you information we think you may find useful, including information about new Ralph Trustees products and services.
Log files/IP addresses
When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites.
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. Please be aware that some of the features of this website will be unavailable if you switch cookies off in your browser. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify users or passwords.
With whom is the information shared?
Ralph Trustees will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.
Ralph Trustees may disclose aggregate statistics about our Web Site visitors in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
Ralph Trustees may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of Ralph Trustees and its Web Sites, visitors to the Web Sites and customers of our Services.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Ralph Trustees may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please change your e-mail preferences in the contact settings area of the site.
Ralph Trustees places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt any personal information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.