Guest Services Administrator

Location: The Athenaeum Hotel & Residences

Contract Type: Full Time

Salary: competitive plus benefits

Specific Hours: 40 hours per week

Guest Services Administrator

At the Athenaeum Hotel and Residences, the celebrated ‘friendly five star’ hotel in the heart of Mayfair, our fantastic staff receive as much respect and support as our discerning guests.
From afternoon tea (voted Best in London), to our discreet whisky bar and newly refurbished restaurant under the guidance of Chris and Jeff Galvin we cater to every taste – informally, in style.

As a Guest Services Administrator at the Athenaeum Hotel and Residences, you will join a 'friendly five star' hotel in the heart of Mayfair, where our fantastic staff receive as much respect and support as our discerning guests.

Your role is to provide exceptional service by covering the Switchboard and ensuring every call is answered within 3 rings. You will be also supporting Front of House team with specific billing tasks.

Essential Skills: ability to work under pressure and on own initiative; previous experience in a hotel environment. Flexible and a team player. A good grasp of the English language and ability to communicate effectively. Desirable Skills: previous experience in Switchboard.


Benefits on offer include: Season Ticket Loans *Dental Insurance* Pension* Company Sick Pay* plus a meal on duty, free uniform and dry cleaning; discount in Hotel Restaurants and discounted hotel stays and much more.*service related.

Apply now