//]]> Ralph Trustees Careers

Floor Manager

Location: The Grove

Contract Type: Full Time

Salary: Expected earnings £28 - 31,000 per annum plus hotel benefits

Specific Hours: n/a

Floor Manager


We are looking for a Restaurant Floor Manager to work across our Glasshouse and Stables Restaurants and be responsible for supervising a team of passionate and enthusiastic individuals as they cater to our customers’ needs.

You’ll engage and motivate the team to ensure that anyone who enters your restaurant leaves feeling delighted by the experience that they have had and excited about coming back.

In order to be successful in your application with us, you’ll need to possess a range of core skills, including;

  • Having a proven background in restaurant management or supervision, desirably (but not essentially) in a luxury environment.
  • Experience of leading a small team and supporting their well being and future development. Also the ability to manage performance and ensure that the high standards of our teams are being met consistently.
  • Experience in creating customer service journeys which exceed expectations and leave diners excited to return.
  • Excellent communications skills, with a great command of the English language (both written and spoken)
  • An advanced understanding of health and safety and food hygiene requirements.

About Us

The Grove is one of three prestigious hotels operated by Ralph Trustees, a family owned hotel group. We are a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.

Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.

Why join us?

Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:

  • The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
  • A staff canteen with a free meal during your shift
  • A subsidised shuttle bus from Watford town centre
  • Generous discounts for you and your family/friends on stays with the hotel
  • Subsidised staff accommodation (if required)
Apply now