Location: The Grove
Contract Type: Full Time
Salary: £20,800 per annum plus hotel benefits
Specific Hours: n/a
Our Housekeeping Porters work behind the scenes to ensure that everything is in place for when our guests arrive in their rooms – from delivering amenities to setting up additional beds, cots, and other extras that have been requested in advance. We see the role of our house keeping team as vital to our success, as our guests have always had high expectations for their time with us so you’ll need to show great care to customers belongings and support any guest requests (escalating things where needed).
Porters are also responsible for sorting linen in the back of house area, making sure everything is in the right place so we never run out of clean sheets and fluffy towels.
Whilst the majority of your time will be spent with your team and colleagues, customer service skills are also important, so you can feel confident if approached by a guest.
In order to be successful for the role, you must have good conversational English skills.
The Grove is one of three prestigious hotels operated by Ralph Trustees, a family owned hotel group. We are a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.
Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.
Why join us?
Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team: