//]]> Ralph Trustees Careers

Front of House Porter

Location: The Runnymede on Thames

Contract Type: Full Time

Salary: £18,720.00 per annum plus excellent benefits

Specific Hours: n/a

Front of House Porter

We’re looking for someone to join our expanding Front of House team in the role of Porter.  This is a varied role with a vast opportunity for growth!

Our bright and modern hotel boasts an enticing riverside restaurant, our BRAND NEW outside River Hideout restaurant, a buzzing lounge, and a large conferencing centre with 180 bedrooms. Alongside an award winning spa that puts the treat in treatments, indoor & outdoor pool, a fully equipped gym and an array of outdoor activities from archery to tennis.  

Excellently located just off the M25 and near Egham train station, we have a wonderful buzz, yet step outside and you’ll find peace and tranquillity directly on the banks of the River Thames.

As a porter you will be the first point of contact for all our guests, you will be there to help guests with their luggage on arrival and departure, deliver messages, give local information, ensure the efficient delivery and collection of group luggage, and valet parking guest cars if required.

Our ideal candidate will have:

  • a positive attitude and excellent communication skills
  • the ability to remain calm during the busy shifts
  • willingness to work outdoors in all weathers
  • previous experience in a customer facing role would be desirable

Our benefits:

Alongside your typical benefits (completive salary and holiday) we also offer a range of benefits which include:

  • Personalised learning and development plan
  • Complimentary use of the spa with access to studio classes and significant discounts on beauty treatments
  • Free onsite gym membership
  • Complimentary meals whilst on duty
  • Free on-site parking
  • Generous discounts for you and your family/friends on stays and food in any of our outlets
  • Annual overnight loyalty stays
  • Departmental/Hotel wide awards and recognition initiatives
  • An online benefits scheme offering a wide range of discounts and savings
  • Access to a 24/7 EAP scheme

About us:

At Ralph Trustees Limited we’re a small family with a big personality where People and Success matter.

Our people are at the heart of everything we do with our values Warm & Thoughtful, Proud & Ethical, Ambitious & Energetic being lived by each & every individual.

We recognise people’s individuality and therefore every team member is given their own personal development plan to support them in reaching their full career potential alongside the freedom to be themselves and encouraged to use their own initiatives which our guests love.

If this sounds like the role for you then please apply today!

Apply now