//]]> Ralph Trustees Careers


Location: The Runnymede on Thames

Contract Type: Full Time

Salary: Up to £20,488 per annum plus excellent benefits

Specific Hours: 40 hours per week


We’re looking for someone to join our expanding Front of House team in the role of Receptionist.  This is a varied role with a vast opportunity for growth!

Our bright and modern hotel boasts an enticing riverside restaurant, our BRAND NEW outside River Hideout restaurant, a buzzing lounge, and a large conferencing centre with 180 bedrooms. Alongside an award winning spa that puts the treat in treatments, indoor & outdoor pool, a fully equipped gym and an array of outdoor activities from archery to tennis. 

Excellently located just off the M25 and near Egham train station, we have a wonderful buzz, yet step outside and you’ll find peace and tranquillity directly on the banks of the River Thames.

Our front of house team team are the first point of contact for our guests and are responsible for ensuring that we are offering a warm and professional welcome to all, whilst creating memorable experiences for our guests during their stay, providing our guests with information needed throughout their stay as well as effectively dealing with any guest feedback or minor issues.

Our ideal candidate will be proactive, excel at creating a fantastic customer experience for guests whether that is face to face, on the telephone or by email, enjoy working as part of a team as well as being confident working alone & take pride in their personal presentation.  Previous experience would be an advantage but not essential as you will receive full training.

A flexible approach is required as this role will involve you working a mixture of shifts including weekends and Bank Holidays.

Our benefits:

Alongside your typical benefits (completive salary and holiday) we also offer a range of benefits which include:

  • Personalised learning and development plan
  • Complimentary use of the spa with access to studio classes and significant discounts on beauty treatments
  • Free onsite gym membership
  • Complimentary meals whilst on duty
  • Free on-site parking
  • Generous discounts for you and your family/friends on stays and food in any of our outlets
  • Annual overnight loyalty stays
  • Departmental/Hotel wide awards and recognition initiatives
  • An online benefits scheme offering a wide range of discounts and savings
  • Access to a 24/7 EAP scheme

About us:

At Ralph Trustees Limited we’re a small family with a big personality where People and Success matter.

Our people are at the heart of everything we do with our values Warm & Thoughtful, Proud & Ethical, Ambitious & Energetic being lived by each & every individual.

We recognise people’s individuality and therefore every team member is given their own personal development plan to support them in reaching their full career potential alongside the freedom to be themselves and encouraged to use their own initiatives which our guests love.

If this sounds like the role for you then please apply today!

Apply now