Contract Type: Permanent
Closing Date: 31 October 2019
Salary: up to £34,000
Specific Hours: 35 hours
This is a key role within the People team, which supports the achievement of business and people objectives within the RPS by providing a proactive and customer focussed service. Assisting line managers and our people through professional, commercial and pragmatic HR advice and support.
1. Provides professional and confidential HR advice, support and administration across the full range of HR activity; including employee relations issues, terms and conditions of service, policies and procedures.
2. Employment relations issues such as discipline, grievance, appeals, change and absence management are dealt with fairly, commercially and pragmatically. Identifying any potential risks to the business, conducting thorough investigations, fully considering the right course of action and identifying areas for improvement. Company and legal procedures are followed.
3. Coordinates and delivers learning and development initiatives in line with the L&D strategy. Facilitate course evaluation to ensure their effectiveness. Monitor the completion and quality of PDRs across the Society and collate the identified training needs. Use people plans to plan learning initiatives and play an active role in drafting the L&D Budget.
4. Develops relationships with our partners within the business to learn and understand our organisation and our customers/members thus enabling us to offer value added advice with our people and our customers at the heart of what we do.
5. Works with our People Assistant to ensure information within our systems are kept current and accurate and produces robust management information aligned to business needs. Maintaining data protection at all times.
6. Leads the timely and accurate processing of the RPS payroll and production of relevant HR correspondence and contractual documents.
7. Understanding and following Company policies to support and advise line managers and our people. Actively part of the review and updating HR policies and procedures and the People Policies Library.
8. Drives the recruitment life cycle via the recruitment module; advertising vacancies, liaising with recruitment agencies, responding to applicant queries, participate in recruitment panels, send out offer packs, induct new starters, confirm or extend staff probations.
9. Conducts job evaluations and/or salary benchmarking ensuring consistency across the organisation and understanding the external market.
10. Regularly contributes across the People team as a whole, recommending improvements to systems and procedures to improve efficiency and how we do things in the department. Supports the Head of People, People Manager and People Business Partner in developing the People team’s strategic role within the organisation, enabling us to drive towards being an employer of choice.
11. Undertakes HR project work when required.
This list is a summary of the main accountabilities of this role and is not exhaustive. The role holder may be required to undertake other reasonable duties from time to time.
• Prompt, legally compliant advice or guidance to enable the resolution of issues and delivery of People team activities;
• Line Managers and our people are provided with clear, relevant and effective advice compliant with organisational policy and employment legislation;
• HR and payroll actions & documentation are prepared in a timely and accurate manner;
• Adherence to deadlines for management reports, payroll completion and sign-off, payment of invoices;
• People team systems kept accurate and up-to-date;
• Employee relations issues/cases successfully resolved and potential issues identified and resolved.
• Identifying, delivering and coordinating value adding learning and development leading to an improvement in the employee engagement survey.
Core Responsibilities for this Job
Knowledge & Skills for this job
• Proven experience in HR and payroll administration and providing professional HR advice and service to employees and managers;
• CIPD qualification (with Graduate or Associate (Assoc CIPD) level membership) or equivalent is desirable;
• Working knowledge of employment legislation and practical experience of managing employee relations casework;
• Experience of managing relationships with external payroll/benefits providers;
• Strong experience of administering and using HR and payroll databases and associated report and self-service functions;
• Experience of creating, delivering and managing learning and development initiatives;
• Strong IT and numeracy skills, with experience in using Microsoft Word, Excel, PowerPoint and Outlook;
• Ability to deal tactfully and diplomatically and maintain confidentiality with internal and external stakeholders to deliver solutions.
• Flexibility and the ability to use adapt your communication style where necessary
• Keen attention to detail and ability to problem solve.