Cloud Analyst

Store Support Centre - London

Competitive + Benefits

Permanent - Full Time

31 January 2017

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Cloud Analyst

 

Company Description

Sainsbury’s, one of the UK’s largest retailers is investing heavily in digital innovation - its aim being to build a centre of excellence where digital output is crafted using industry leading best practice frameworks and methodologies to produce the world class apps and services. The team is growing rapidly and looking for talented colleagues to help deliver ambitious and market leading services that live up to Sainsbury’s industry leading reputation.

Job Description 

We are looking for a Cloud Analyst to join our Cloud Competency Centre within Development working within a team of analyst’s engaged in the management of reporting and data analysis around cloud infrastructure including Billing, SLA, Utilisation, Demand & Capacity management. A Cloud Analyst is expected to identify trends and liaise with stakeholders appropriately to enable an appropriate response to be identified.

As a Cloud Analyst you will:

  • Support delivery of cloud service management services to Sainsbury’s.
  • Be responsible for input to operational processes. Ensuring that these are “fit for purpose” to be used by finance and senior stakeholders.
  • Be responsible for utilising agreed operational processes to control billing from internal and third party suppliers and cross-charge to internal products.
  • Collate, maintain and report against SLAs for the Cloud Infrastructure Services team.
  • Utilise agreed utilisation, demand & capacity management processes to provide demand forecasts and appropriately manage and report on capacity of cloud platforms.
  • Perform other reporting functions for Cloud Infrastructure as required.
  • Liaise with Cloud Analysis team to plan and co-ordinate reporting and analysis activities.
  • Monitor billing, SLA, utilisation, demand & capacity data and identify trends, utilise agreed mechanisms to identify appropriate responses and ensure identified actions are correctly owned.

To be a successful Cloud Analyst you will need to have:

  • A degree level, or equivalent industry or technical qualification in IT or similar discipline.
  • Maintained an up-to-date understanding of Cloud technology base and a general understanding of other technology bases.
  • Kept abreast with developments in the IT industry, in particular around Cloud providers.
  • Experience and proven track record as a member of a reporting team within a large Service Operations function.

*LI-PF

Apply now