Building Services Manager

Field Based

Competitive Plus Benefits

Permanent - Full Time

25 August 2017

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Building Services Manager

In a nutshell

To deliver optimal maintenance programmes to a specific region or number of retail stores and Logistics properties within the Sainsbury’s-Argos estate ensuring properties are maintained to the desired corporate standards. Manage Revenue and Capital small works programmes to time and cost objectives through management of external third party contractors and consultants on the specific portfolio of properties.

What I need to do

  • Specific review of building services maintenance solutions that enables best value programmes of activity to ensure first class service for colleagues and customers within the geographic or number of properties allocated.
  • Managing revenue and small works capital budgets to area of properties accountable for managing c £500k
  • Creation of specific regional property investment programme activities in relation to planned and reactive maintenance repairs.
  • Liaison with the maintenance help desk process for all Sainsburys-Argos properties and production of regular data analysis and reporting.
  • Management of the day to day building services maintenance contractors and third parties, ensuring that all works are carried out strictly within statutory and health and safety guidelines within the specific geographic or number of properties allocated.
  • Accountable for part of the Sainsbury’s-Argos Logistics property portfolio from both a building services and facilities management perspective with key liaison within the Logistics Leadership Team.
  • The point of contact for the specific geographical or allocated properties with Sainsbury’s-Argos Facilities Management and Arcus and to work closely with both to drive operational efficiencies, performance and cost synergies of building services and maintenance within the Sainsbury’s-Argos estate.
  • Produces specific input to Investment Board papers to support identified building services programmes.
  • Accountable for specific Supplier Relationship Management of building services maintenance contractors in close partnership with Sainsburys procurement department.
  • Supports the periodic collation of data to support Senior Building Services Manager in the company scorecard to show performance against agreed building services maintenance targets

 How I will succeed

  • Is identified as the “go to” person for Building Services Maintenance within the geographical or number of properties allocated.
  • Regular reporting on building services and facilities management performance to the Logistics Leadership Team.
  • Timely reporting of the Building Services Maintenance programme within the region of properties allocated
  • Ensuring building services revenue and capital budgets are achieved with performance standards fully met within the specific region of properties allocated
  • Driving innovation step change in all areas of building services maintenance to drive efficiencies.
  • Ensuring cost and operational efficiencies are demonstrated within the specific geographical or number of properties allocated through close co-operation with Sainsbury’s Facilities Management and Arcus.
  • Ensuring external third party Team operates at high performance levels and delivers key goals and targets.

What I need to know

  • Experience of working cross functionally with strategic, operational and non-specialist roles
  • Building Services Discipline Qualification e.g. Building Surveying, Facilities, Engineering
  • Experience and sound knowledge of Building Services and Engineering Disciplines
  • Able to demonstrate an in-depth understanding of how stores serve customers at an operational, organisational and cultural level, and to use this to develop relationships, and create new solutions and best practice within Building Services
  • Experience of working with multiple outsourced services providers
  • Strong financial capability and data analysis skills
  • Proven success in managing and motivating internal and external teams
  • Coach and shape the personal development of colleagues in their direct team
  • Excellent understanding of KPI’s, Service levels, reporting and analysis
  • Experience working with multiple internal and external teams
  • Manage and motivate own and virtual teams
  • Creative thinking and problem solving
  • Exceptional communication skills (written and oral), and communication strategy
  • Experience working with cross functional teams
  • Excellent, proven leadership skills
  • High level of Impact and Influence
  • Outstanding project management skills
  • Excellent forward planning and organisational skills
  • Structured approach and clear deadline focus
  • Experience in Retail or Customer Focussed allied building services sector in similar role
  • Ability to regularly travel widely both within the UK (and as required within Europe)

What I need to show

  • We are trusting each other, working together – Ensure objectives are aligned with the wider business vision and goals
  • We are making it simpler:  Identify opportunities to make the way we work more simpler
  • We are delivering great service, driving sales: Understand what great service looks like and how it can be delivered
  • We are making it happen: Be determined to delivery results by making decisions and trying new approaches
  • We are treating every pound as our own: Ensuring that targets are achieved in line with the supporting strategy
  • We are cheering on our progress: Recognising when colleagues have made great progress and actively acknowledge this

Resources available to me

  • Logistics and FM Teams.
  • Internal Teams (Property, Legal, Procurement, Retail, FM )
  • External- Maintenance FM contractor and consultant resources including Arcus FM
  • External – Cost Managers
  • External – Universities and Professional Bodies

What decisions I can make

  • Recommend changes to operation and procedures to improve delivery


Apply now