Parking Attendant

We are seeking an individual with strong customer service and interpersonal skills to enforce allocated car parking activities across SZC ACA, Northern and Southern Park and Ride sites, as well as within designated local community locations

The role requires a proactive, customer‑focused approach, engaging positively with local residents, businesses, and community stakeholders to address parking concerns, support compliance, and minimise disruption. Through professional conduct and effective communication, you will ensure that SPS and SZC are represented in a positive, responsible, and community‑minded manner at all times.

Summary of benefits:

• Pension - 5% contributory pension matched by us
• Employee Rewards scheme (retailer discounts)
• Free local bus travel & significantly reduced rail travel for you & family members
• Employee Life Cover
• 24/7 Employee Assistance Programme
  
  

Summary of role & main responsibilities

• Carry out validation checks of parking permits in line with the expected levels set out by the SZC Parking Manager
• Champion behavioural safety, challenging at-risk behaviours and promoting positive safety conversations
• Monitor vehicle compliance with car park rules, permits, and parking guidelines
• Monitor the occurrence of fly parking in surrounding towns and villages by completing daily patrols and escalating any issues
• Carry out vehicle counts and daily patrols
• Complete incident reporting and follow correct procedures accurately and on time
• Build positive relationships with local residents and community stakeholders
• Deliver outstanding customer service and act as a professional point of contact for colleagues and customers
• Communicate operational issues, road incidents, closures, and service disruptions to the Operations Team

Skills & experience

Essential:

• Excellent knowledge of Microsoft Office based packages
• Management/Team Leader experience
• Customer Service background
• A flexible approach to working hours as we are a 24/7 business

Desirable:

• Parking experience
• Conflict Management
  
  

Qualifications & knowledge

Essential:

• Driving Licence

Desirable:

•             IOSH Working Safely

•             Banks Person Trained ( we can provide training)

•             PCV licence holder

•             Influencer Training

•             First Aid

•             CITB or CCNSG

•             L3 Health & Safety Supervisor

•             Knowledge of the transport sector

Please note - All employees must be willing to undergo Baseline Personnel Security Standard (BPSS) and obtain a DBS certificate. This standard is designed to provide a level of assurance as to the honesty, integrity and values of individuals who are required to work at a Nuclear Licenced Site, or who may have access to sensitive nuclear information.