Apprentice Receptionist/Clerk

Location: West Ham Head Office

Hours: 40 hours per week

Qualifications: 5 GCSEs A-C Equivalent, including Maths & English

Contract Type: Fixed Term

Salary: National Minimum Living Wage Rates

Apprentice Receptionist/Clerk

The primary purpose of this role is to provide  a full and efficient receptionist service whilst providing admin support to the Customer Services Team.

Roles and Responsibilities could include (but are not limited to):

  • Acting as the first point of contact to visitors to Head Office
  • Dealing with all telephone enquiries from members of the public including complaints and insurance claims
  • Opening and sorting both internal and external mail and preparing outgoing mail for collection
  • Ensuring the franking machine is regularly topped up with sufficient credit
  • Ordering, taking delivery of and storing stationery
  • Inputting data on to various databases
  • Liaising with bus garage management with regard to complaints and claims issues
  • Undertaking filing, photocopying, laminating and other adhoc duties as required

We will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

If successful, you will complete a Business Administration apprenticeship programme delivered through our dedicated training provider, Interserve Learning and Employment.

Apply now

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