Trainee bus driver - customer service responsibilities

Location: Cambridge

Hours: guaranteed 40 hours, 5 days over 7

Qualifications: Basic English and Maths required, all training provided

Contract Type: Permanent

Salary: £12.03 p/h - 14.03 p/h depending on duty (after training)

Trainee bus driver - customer service responsibilities

We have a fantastic opportunity for anyone looking to drive their career forwards and become a trainee bus driver. This role would suit someone that is in a customer service, retail, care, hospitality or driving role or with relevant experience. 

We’re looking for enthusiastic, helpful and customer focused people to join our leading bus company and benefit from a rewarding career and training program. You could join the Stagecoach family in Cambridge and become part of an inspiring team.

Duties and responsibilities:

  • Interacting with customers and making sure they enjoy a safe, pleasant and comfortable journey
  • Ensuring the vehicle is driven safely at all times to the high company standards
  • Issuing tickets and collecting fares

Full, paid training will be provided, including:

  • Training to obtain a PCV licence
  • Vehicle and route familiarisation
  • Ticket machine and ticket type training
  • Introduction to company/depot systems, procedures and policies
  • Periodic work related training throughout your career, maintaining a DQC. 

Working week

  • Monday - Sunday. Weekly hours will also vary. Shifts TBC. 
  • There are a number of rotas available, created to suit differing expectations. 

Desired skills

  • Previous customer service experience would be a distinct advantage
  • A basic knowledge of Health and Safety regulations would also be an advantage
  • The ability to converse with people from different backgrounds

Essential criteria:

  • Full clean license for those holding the license less than 2 years
  • 6 or less penalty points on driving license
  • Must not have had a driving ban in the last 5 years
  • Must weigh less than 18 stone (114kg)
  • It is required by the DVLA that any individual has resided in the UK for at least 185 days, within the 12 months prior to sitting their practical PSV driving test. for more information please inquire on 


  • Full-time, permanent job perspective.
  • Guarantee of 40 hours per week. average rota 44 hours per week. 
  • £12.03 p/h,  circa £27,500 p/a 
  • Overtime available
  • Pay enhancements available
  • 30 days holiday per annum (including bank holidays)

Other information

The Company offers an attractive remuneration package, including smart uniform, free local bus travel for employees and their spouses/partners and great pension benefits.


Applicant data may be shared with Interserve Learning & Employment should your application be considered for the Passenger Transport Bus Driver Apprenticeship pathway. 



Apply now

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