Location: Bluewater

Contract Type: Permanent

Hours Per Week: 37.5

Salary: £10.10 per hour plus profit related bonus


The first Entertainer store opened back in 1981 and today, The Entertainer is the U.K.’s largest independent Toy Retailer with over 170 U.K. stores and we also have our franchise stores all over the world in Cyprus, Egypt and Pakistan – to name a few!


We’re on a mission to become the best loved toy shop, one child, one community at a time... so, what are you waiting for?!


Reporting to the Store Manager as a Supervisor on 37.5 hours per week, you will be the stores second in command, responsible for the day-to-day management and organisation of the store and team. With an excellent in-house online training package, we will invest in you and your future, getting you ready from when you start to open and close the store independently, managing your team to achieve the best results and standards.


Leading by example, you will be passionate about all thing’s toys, creating memories for our customers who come to visit and deliver an outstanding store environment.


You will showcase our values of Care and Ambition as well as being Demanding of yourself and others. Using your experience, you will find opportunities to increase sales with commercial opportunities and lead your colleagues to achieve results with energy and adaptability.


 As a Supervisor your key responsibilities will include:


  • Leading promotional activity in the store, following merchandising principles and supplier funded activities
  • Identify sales opportunities and drive new ideas using commercial skills and experience
  • Opening and closing the store in the absence of the Store Manager, organising and running the day successfully
  • Training and motivating your colleagues in their development
  • Responsible management of Health and Safety, cash and safe procedures
  • Creating an exceptional customer service experience in store
  • Motivating your team by giving daily briefs, sharing company sales and news and encouraging them to achieve targets
  • Understanding and reacting to store KPI reports to increase profitability, keeping up to date with store administration processes


Our ideal Supervisor will:


  • Be able to demonstrate experience in a Supervisory role or similar
  • Have a flexible approach to working hours and a commitment to help us resource the store effectively
  • Be tech savvy, showing confidence in using computers and tablets to complete tasks and increase productivity
  • Be a great communicator who understands how to engage and motivate all members of the team
  • Be enthusiastic in their approach
  • Be able to work hard under pressure, adaptable to change and willing to go the extra mile to showcase our mission, vision and values to both customers and your team

As an employee at The Entertainer your amazing benefits will include:


- Birthday Leave plus 30 days holiday (including Bank Holidays)

- Generous Toy Discount

- High Street & Leisure Discounts

- Payroll Giving

- Enhanced Maternity & Paternity Pay

- Cycle to Work scheme

- Profit Related Bonus

- Pension


We trade Monday to Saturday with no Sunday opening, so that day is for you and your family. You will need to work 5 days out of 6 including Saturdays and you need to be flexible to work extra hours and shifts especially at Christmas when we extend our trading day and operate extra out of hour’s shifts.


Why not join our success story and see where it takes you? Aim High


Our current trading hours can be found at Store Finder - Click Here

Apply now