Account Manager - Insourcing

Location: Derby

Contract Type: Fixed-Term, Full-time

Closing Date: 30 January 2022

Salary: £40,000 per annum pro rata

Specific Hours: 37.5 hours per week

Account Manager - Insourcing

Do you have the passion to deliver the best patient care through high quality and efficient services?

Do you enjoy working as part of team?

If so, then we would like to hear from you!


Totally Healthcare addresses the increased demand on healthcare services by delivering high-quality Insourcing healthcare across the UK and Ireland.

Totally Healthcare, a subsidiary of Totally plc is currently recruiting for a Account Manager based in Derby on a full-time fixed term basis (6 months) to support their insourcing service.

The primary responsibility of this role is to lead and manage the Totally Healthcare account relationship with our healthcare client across the UK and Republic of Ireland (RoI). The role supports the COO to ensure that  a detailed account plans for each of  our healthcare clients is produced, agreed, delivered and continually reviewed to ensure high levels of commercial delivery, client satisfaction and that strong partnership relationships are in place with all stakeholders across these organisations.

The role is required to manage defined stakeholder relationships, including the co-ordination of engagements between senior managers in Totally Healthcare and their counterparts across our clients, ensuring strong alignment and understanding of client’s strategy and how Totally Healthcare can supports its delivery through new service contracts.

This role is UK and Ireland wide with regular travel required for internal, client or supplier meetings. The majority of this work will happen Monday to Friday, but this business operates 7 days per week and therefore a flexible approach is required.

The successful candidate will have experience of using project management methodologies like PRINCE 2, with a good understanding of the complexities involved as well as strong management skills, with a proven record of motivating staff. Excellent service planning, communication and IT skills are essential.  


Closing Date: 5th January 2022

Interviews Held: W/C 10th January 2022

For a full job description or for further information about this role please contact Recruitment on 03000 134885 or via email

We reserve the right to amend the closing date based upon the number of applications received. Therefore we encourage you to apply as soon as possible as vacancies attracting a high volume of applications may therefore close earlier than advertised.

Please assume you have been unsuccessful with your application if you have not heard back from us within 2 weeks of the closing date.


Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.

The Totally plc Group is an equal opportunities employer and recognise the diversity of the communities in which we operate and demonstrate this through the service we provide when dealing with patients, their family and carers.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Apply now