Receptionist - (Cannock)

About the Role,

As a Receptionist, you'll be part of the operations team, assisting in the running of our the Health Centers reception area.

Warm and welcoming, you'll project a positive and friendly image to our patients and other professionals who may contact us either in person or via telephone. You'll work with GP’s, nursing staff and other colleagues to ensure appointments, bookings and visits are handled consistently and efficiently.

Your day to day...

• Open our premises and restore the telephone service,
• Signpost patients as per Health Centre protocols,
• Alongside direct bookings via NHS111 make appointments for GPs and other clinicians via the clinical system as required,
• Record requests for home visits when required,
• Re-direct urgent calls to the duty Doctor.

Qualification, Experience & Training,

 - GCSE incl. English Lang & Maths, (or NVQ level 2, or significant, relevant work experience)

 - Excellent listening and interpersonal skills,

 - Good oral and written communications skills.

Reward & Benefits,

• Annual leave - accrued for hours worked
• Perkbox (online discount portal),
• 6% Employer Pension contribution,
• Share save scheme,
• Opportunities for career development,
• Employee assistance program,
• Virtual GP Services – 24/7 GP Appointments,
• WeCare Wellbeing