Campaign & Brand Manager
This role leads Ventrica’s brand strategy execution, content creation, and generic marketing campaigns. It ensures consistent messaging across all channels and manages content creation, media relations, social media, and website content. Additionally, it oversees Ventrica’s participation in events, manages public relations, and supports cross-departmental communications.
Main responsibilites
- Campaign Execution (25%): Plan and deliver marketing campaigns, including email, digital, and paid media. Manage campaign timelines, budgets, and performance to ensure alignment with business goals.
- Content & Website Management (25%): Create and manage website content, ensuring it’s optimized and up-to-date. Work with internal teams to generate and publish engaging content aligned with Ventrica’s messaging.
- Events, Town Halls & Conference Management (15%): Organize and manage internal and external events, town halls, and conferences. Coordinate logistics, promotional materials, and post-event follow-up.
- Social Media & Public Relations (25%): Manage social media accounts, creating content and engaging with audiences. Support PR efforts, including press releases and media outreach, to enhance brand visibility.
- Performance Reporting & Market Research (10%): Track campaign performance and gather insights to inform future marketing efforts. Conduct market research to identify trends and opportunities.
Experience
- 360 marketeer
- Use to managing smaller teams and being in the detail
- Confident in running and managing social media platforms
- Can create content
We will require the candidate to be on site at Ventrica HQ at least once every 2 weeks (for a day, or possibly 2 days each time).
Who are Ventrica?
Ventrica is a forward-thinking, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. In 2022 we were awarded Gold for Most Effective Application of Technology, and Silver for Outsourced Contact Centre of the Year at the prestigious European Contact Centre & Customer Service Awards. We were also awarded Gold for Manager of the Year, and Silver for Head/Director of the Year at the UK National Contact Centre Awards.