Contract Type: Permanent – Full Time
Closing Date: 31 March 2022
Salary: Ranging between £18,720 to £21,195 / year
Specific Hours: 40 Hours per week
Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 Ventrica picked up two awards at the prestigious European Contact Centre & Customer Service Awards. Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year. In 2017 we won gold for Best Contact Centre Outsourcer in Europe at the same awards, and in 2018 we came 63rd in the Sunday Times Fast Track 100.
We are looking for an exceptional Customer Service Advisors to join our contact centre on a permanent basis.
What will I do in the role?
What do I need?
What are the working hours?
Why work for us?
Alongside having the opportunity to work with a fantastic, supportive team and great progression opportunities, you will have access to the following benefits;
What will I be paid?
We offer competitive salaries, ranging between £18,721 up to £21,195 per annum
Where will I be based?
This will be an office-based role, so you must live within commutable distance of Southend-on-Sea. However due to the current circumstances with Covid-19, there may be a requirement to work remotely, therefore, you will need to have your own laptop/PC running Windows 10 or Macs OS version 10.15 as a minimum. Upon receipt of your application, you will be sent a link to complete a technical specifications questionnaire - we look forward to hearing from you!