Firefighter Control - Fixed Term (12 months)

Location: Leeds

Contract Type: Full-time, Temporary, Job Share

Closing Date: 23 January 2022

Salary: £22,981 to £30,632 per annum

Specific Hours: 42 hours

Firefighter Control - Fixed Term (12 months)

Applications are being invited from individuals who wish to be considered for Control Operator at West Yorkshire Fire & Rescue Service.  

The post holder will deal with emergency calls from the public and mobilise appliances, officers, and equipment via a centralised computer-based system. The principal duties of the post include the receipt and recording of emergency calls, monitoring and maintaining availability of fire appliances, incident support and carrying out administrative duties as required. Comprehensive in-house training will be provided.  

Applicants must be experienced at working within a dynamic, high pressure environment with strict time constraints.  

It is essential that applicants have excellent interpersonal and communication skills, can maintain a confident and resilient attitude in highly challenging situations and are prepared to work shifts including night shifts, weekends and bank holidays.  

The successful candidate will have experience of dealing with people in stressful situations and be confident and effective telephone communicators. Applicants must possess a GCSE ‘C’ English (or equivalent level 2 literacy qualification) or have obtained a NVQ Level 3 Emergency Fire Services Control Operations qualification. An aptitude and motivation to undertake intensive training and the ability to quickly comprehend and apply instructions is essential.  

The full-time duty system will require you to work 2-day shifts, 2-night shifts followed by 4 days off which average 42 hours per week.  

This 8-day system requires weekend and public holiday working on a regular basis, in addition you may also be required to work any other duty systems in Control. Please refer to the terms and conditions posted with the vacancy for further details.  

This vacancy is for 3 x fixed-term appointments for approx. 12 months. The appointments are subject to aptitude tests, interview and medical assessments.  

If current WYFRS employees are applying for this role as a secondment, please ensure you have obtained the necessary permission from your Line Manager.  

The post is subject to a Disclosure and Barring Service Check.  

We offer an excellent package, including Pension Scheme, free parking, an employee assistance programme, training and development, sports and social clubs with free use of gym.  

Click here for Job Description

Click here for Terms & Conditions  

Click here for Guidance Document

All correspondence will usually be sent to your email account registered with the online recruitment system rather than by letter. Please check your email account regularly.

If after reading all of this information, you are interested in applying, please read the documents listed above for more details and click on 'Apply' for the application form.

Please note we do not accept CVs. If you are viewing this vacancy on ‘jobsindeed’ or other external platform, the only way to apply for this vacancy is to visit and complete the application form via our online Access vacancy system.

We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, Black, Asian & Minority Ethnic applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia.

WYFRS is a ‘Real Living Wage’ employer and have been rated ‘good’ by HMICFRS in all areas of our service.

Apply now