Retail Assistant Manager

On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.

Across each village there are a number of retail units, including our very own supermarket; Parcmarket and dedicated sweet shop; Treats, as well as a children’s toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.

Whether you visit our on-village supermarket packed full of your favourite brands or our dedicated sweet shop for a little holiday indulgence, one thing’s for sure: our retail teams deliver a memorable experience and excellent service wherever you go.

ASSISTANT RETAIL MANAGER | Circa £32,600 per annum

We are looking to recruit an Assistant Retail Services Manager with leadership, drive and a commitment to deliver service excellence.

In conjunction with the Retail Services Manager, you will be responsible for the management of the village Retail operation overseeing on-site vending, pre-arrival orders, and warehouse and delivery service. Other responsibilities include management of the retail team to deliver budgeted financial targets, service targets and operational standards. You will also ensure compliance to department operational procedures, company policies, and relevant legislation.

You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this.

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

• Ability to lead a team in a busy retail environment
• Strong financial awareness – stocktaking / working schedules / wastage analysis
• Previous experience in a large organisation with full team management responsibility
• Have a motivational approach towards colleagues and work
• Empathetic and supportive approach to leading a team
• Able to coach individuals to be accountable for their own performance

Desirable requirements:

• Experience of back of house systems for stock management and ordering

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 25th February 2025 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.