Maintenance Surveyor

At Accent we believe everyone has the right to a safe, secure and warm place to call home. Are you ready to go above and beyond to ensure our customers receive a best-in-class repairs service?

We’re looking for a Maintenance Surveyor to join our Property Services team in Bradford.

About the role and person:

• 35 hours per week
• Permanent

Always motivated to achieve brilliant standards of service, our Maintenance Surveyors work with colleagues and contractors to ensure we deliver a first-class, responsive repairs service for our customers and set the lettable void standard to ensure all voids meet the quality standards required. As a Maintenance Surveyor, you’ll attend properties across your patch to carry out pre and post inspections and assess damage/disrepair e.g. damp & Mold, establishing cause and determining responsibility. Through close collaboration with contractors, you’ll ensure works orders are carried out to the highest quality and correctly processed and progressed within agreed time scales. We want our people and our customers to be proud of the homes we provide, and you have a key part to play in this.

Salary

The spot salary for this post is £37,184 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

You’ll also receive an additional £1,250 essential car user allowance.

What will you get from us?

In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

• 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
• A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
• Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
• Employee Assistance Programme.
• "Hapi" Benefits App with multiple discounts. 
• Cycle to work scheme.

What skills/behaviours do you need to be a Maintenance Surveyor?

• HNC Building or equivalent, or qualified through relevant maintenance/construction experience
• Ability to interpret legislation and understand building products and their associated life cycles
• Be able to prioritise workloads and meet deadlines, working with minimal supervision
• Strong stakeholder engagement and communication skills
• A customer focus with the ability to empathise and see service provided through the customers’ eyes
• Numeracy and literacy skills essential. IT literacy, as well as the ability to use company operational software
• Flexibility to travel and be on call as required.
• Full UK driving licence and access to a vehicle for business use

For a full job description of this role please click here.

This role is subject to a successful DBS check.

Location

The successful candidate will be required to live within a commutable distance to our Bradford office with the flexibility to travel around the Yorkshire region as required.

We’re a keen promoter of agile working and encourage working from home, as long as we meet our customers’ needs.

We’ll provide you with the equipment and software you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Who are Accent?

We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business. 

If you feel great about putting customers first, then we feel great about you joining the Accent team.

And we are a team. We live and breathe our values – we are Smart, we are Driven, we are Caring and we are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. 

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: 

"PeopleServices@accentgroup.org". 

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold sponsorship.

Join us and start your own journey with Accent. We aim to be number one, and you could help us get there.