Area Coordinator - North Tyneside

We are looking to appoint an Area Coordinator across EveryDay Care and Support to ensure we provide a consistent high-quality service to individuals by leading and organising a team to achieve high levels of continuity of service.  

The successful candidate will assist the Care at Home Area Manager in ensuring the effective and efficient provision of a quality care and support service to meet the needs and aspirations of individuals, their families, and friends and to meet contractual obligations, statutory requirements, and pre-determined service delivery standards.  

The successful candidate must be able to ensure we offer practical, flexible support, tailored to the individual, which promotes independence, improves confidence, and provides support to maintain social networks as detailed in the Individuals Service Plans.  

You must be positive and motivated and have excellent customer services skills and are confident in your communication, negotiation and problem-solving skills dealing with customers, carers, families, and staff. 

Requirements for the role:

• Health and Social Care Level 3 or similar qualification in a similar field
• Demonstrable understanding and working knowledge of the Health and Social Care Act 2010
• Knowledge and understanding of the application of quality issues and good practice in relation to the client group and service delivery
• Preferably health & safety qualification