Assistant, Facilities, London & Southeast (FCS77)
Assistant, Facilities, London & Southeast (FCS77)
Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)
Salary: £27,706 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.
Location: London
The role will be predominantly based at our London office, with occasional travel to our Brighton and Cambridge offices. Although we encourage a hybrid work approach and support remote working combined with regular in-person contact days with other team members, this specific role, due to its nature, will mostly require in-person work, with up to one day of remote work per week.
Arts Council England (ACE) is the national development agency for creativity and culture. ACE is an arm's length non-departmental public body of the Department for Digital, Culture, Media and Sport. It is also a registered charity. Our 2023-26 Investment Programme will benefit 990 organisations bringing creativity and culture to villages, towns and cities across the country. We have 9 strategically placed offices in England to ensure we have a meaningful regional presence from which we work with the sector and local stakeholders. This role sits within the Estates and Facilities Team – part of Finance and Corporate Services (Finance, IT, HR, and Insight) and our aim is to:
- Create sustainable property and workplaces that enhance wellbeing, engagement, and productivity.
- Put people in the places they need to be to do their best work and among the communities they serve.
- Give choice over where and how people work so that they are empowered to work in the smartest ways.
We are seeking to recruit a highly motivated individual to join our Facilities Team based at our London office. You will support the Senior Facilities Manager in playing a key role in providing an efficient, courteous, and professional service to staff and visitors. This role encompasses a wide range of responsibilities, from ensuring high health and safety standards to maintaining a clean and functional office environment. Some of the main duties include conducting staff inductions and office tours, raising purchase orders to suppliers, handling contract administration, and monitoring cleaning standards. This role may also involve maintenance and practical work to address any facility issues.
Another key area is the monitoring and reporting of planned and reactive maintenance and generally contributing to maintaining a healthy and safe environment for staff and visitors.
Applicants should have experience of working in a facilities management environment or in a similar customer-facing role, be approachable and reliable with a "can-do" attitude, possess strong organisational and planning skills, and demonstrate a proficient working knowledge of Microsoft Office, particularly Excel, Outlook, and Teams, along with the ability to use a range of IT systems.
The ability to be able to prioritise and respond to changing priorities whilst working effectively within a small team as well as independently is essential as is the ability to communicate effectively at all levels face to face and in writing. This role requires the ability to take initiative and proactive steps to address issues and enhance the working environment.
Full training will be given and there will be opportunities to participate in other relevant training. The position is full time - 35 hours per week to be worked between the hours of 08:00 and 18:00 Monday to Friday, some travel to other offices may be required occasionally.
We’re looking to appoint quickly so will favour those candidates who are able to start within a month of being offered the post.
Equality Diversity and Inclusion Statement: Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.
If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at here
Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.
About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here.
Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact recruitment@artscouncil.org.uk
We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application guidance and more about our commitment to diversity on our website here.
To view the job description please click here
To view the recruitment pack which outlines more details about working for Arts Council please click here
Job ref: FCS77
Closing date: 09:00 am Monday 23 September
Interview: (In person at the London Office) Tuesday 08 October
Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact recruitment@artscouncil.org.uk
