Hours of Work: 40 Hours- Weekends required
Location: Sandy Balls, New Forest
Role: Holiday Home Sales
Salary: Circa £25,000 DOE
Transport Provided: No
Closing Date: 15 April 2021
What we need in a nutshell
We’re looking for an ambitious individual with previous customer service experience with excellent communications skills & previous experience in a service management role. A resilient self-starter who will be the liaison to our Holiday Home owners, Shared Ownership and Park Home Residents. Driving owner community through clear communication, setting realistic expectation to ensure that the Owner Experience is delivered to the highest of standards through outstanding service levels.
Sandy Balls Holiday Park is set in the heart of the beautiful New Forest just 5 minutes from Fordingbridge and 6 Miles from Ringwood this premium Holiday Park location is a true gem.
Sandy Balls has over 150 Holiday Home Owner, with 70 Residential Park Home owners and some Fractional Ownership customer, you will be the person that they go to with any issues that may arise and develop ownership engagement.
Sandy Balls is a very diverse day to day operation with everything from swimming pools, Children play areas, retail outlet, entertainment venue, sports & leisure facilities and with numerous indoor and outdoor activities. Sandy Balls operates with a 12-month licence.
What you'll be doing
You will be reporting to the Deputy General Manager & working very closely with the rest of the Heads of Departments to ensure that we are providing a great service to our Holiday home owners and residents.
Away Resorts has an ambition to be recognised as the leading provider of holiday home ownership through creating a strong owner community spirit and delivering outstanding service level.
Skills, experience and qualities you’ll need
First and foremost, you will be a people person. You will have a talent for making people feel special, whether it’s having the ability to genuinely listen to owners and building long term relationships with existing owners, by remembering the details that matter to them.
If you can demonstrate the following, we’d love to hear from you:
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts check us out at www.awayresorts.co.uk/careers.