Assistant Sports & Leisure Manager

Location: Retallack Resort & Spa, Cornwall TR9 6DE

Hours: 40 hours per week  

Salary: £28,350 per annum

What we are looking for:

We have a brilliant opportunity for an experienced Sports and Leisure enthusiast, where you can use your wealth of knowledge daily. We are looking for self-motivated, driven individuals with a strong focus and track record of delivering and compelling customer experience and exceeding targets.

Who are we?

We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Retallack Resort and Spa is a luxury spa resort and a lively watersports hub, wrapped up in a stunning countryside location close to the North Cornish coast.

Want to find out more about our holidays? Check out our website: http://www.awayresorts.co.uk. 

Some of the background

We’re not your average holiday company. Our guests come to our unique park to experience a world away from their day-to-day. When they are with us, they take part in a wide range of activities, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.

We need you to be the person who delivers delight and safety when our guests are splashing about at the pool or taking part in the wide range of activities and facilities we have to offer. We are constantly reinvesting, improving and adding to our facilities. Check out our website to see what’s going on.

The nitty gritty of what you’ll be doing

Working as part of our slightly bonkers team of holiday heroes, you will oversee the management of the swimming pool with the Sports and Leisure Manager, and all the other fantastic leisure activities we have to offer (check out our website, some exciting stuff to get involved with). You’ll be looking after everyone’s safety, ensuring your areas of responsibility are safe, clean and meeting legal requirements and NOP’s. The role offers the successful candidate the opportunity to be a crucial part of the business and contribute to the continual growth and development of the complex. 

You’ll also be leading by example: being incredibly friendly, answering guests’ questions and 'mucking in’ when you need to. This is a great opportunity for someone who is seeking a challenge and enhance their career to the next level.

One more thing…holidays happen at holiday times, so you will need to work your magic on weekends bank holidays too.

Skills, experience and qualities you’ll need

There’s plenty of training, but what we require you to already have:

• A current NPNQ (National Pool Lifeguard Qualification)
• A current PPO (Pool Plant Operations) qualification
• Great interpersonal skills – you’ll need to be assertive as well as friendly
• Proven leadership skills

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

If your application is successful, you’ll have to apply for an Enhanced DBS. We need to be happy that this, together other information we may request, is all in order before you can join the team.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

• NPMQ (National Pool Management Qualification)
• Trainer/assessor qualifications
• Experience in the hospitality sector
• First Aid Qualification

What we can offer you

• Pension scheme – Plan for your future.
• Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
• 20% On-park discounts – Enjoy the best of what we offer.
• Team Incentives – Your hard work won’t go unnoticed.
• Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
• Life Insurance – For peace of mind.
• Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
• Holiday Buy Scheme – Flexibility to suit your lifestyle.
• Help @ Hand Scheme – Wellbeing support when you need it.
• Perk Box – Exclusive discounts and benefits.
• Career Development – We believe in nurturing talent and promoting from within.

Want to join our team? Here’s how to apply

Click on the Apply Now button. If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you. That could be a vlog, blog or a Snapchat story; it could be a good old CV. Whatever makes you feel good and tells your story best.

Good Luck!

 #INDHP