Sublet Coordinator

Sublet Coordinator 

Location: Tattershall Lakes Country Park, Lincolnshire 

Hours of work: Seasonal - Full time / Part time

Salary: £9.50 per hour

What we need in a nutshell 

We’re looking for an organised and customer-focused coordinator to manage the process that allows our owners to sublet their holiday homes when they are not using them. 

Who are we? 

We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Tattershall Lakes is a lakeland paradise where guests take to the water, relax in nature and eat, drink and party in our fabulous entertainment complex. Want to find out more about our holidays? Check out our website: http://www.awayresorts.co.uk. 

What you’ll be doing 

As Sublet Coordinator you will be the key point of contact on the park for the subletting process, which enables holiday homeowners to let their accommodation to holiday guests when they are not using them. This includes: 

• Being the key point of contact for owners who sublet, and looking after their interests 
• Coordinating the subletting process and all the paperwork that goes with it to ensure owners and the guests that stay in their properties have the best possible experience 
• Grading holiday homes and ensuring the brochures and forms are correct 
• Introducing new owners to subletting and managing the process to get them onboard, including ordering inventory and completing paperwork 
• Liaising with other departments about maintenance, bookings, new sublets etc.  

• Working to increase sales through engaging with owners and highlighting opportunities to them 
• Working with the Central Finance team to produce sublet statements for owners 

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too. 

Skills, experience and qualities you’ll need 

We aim to deliver delight to our owners and our guests and to do this as our Sublet Coordinator you will need:  

• Good knowledge and understanding of Microsoft Excel 
• Complaints-handling and problem-solving skills 
• Excellent written and verbal communication skills 
• The ability to work unsupervised and under pressure and assess and appropriately delegate tasks  
• Organisational skills and a good eye for detail 

It’s the icing on the cake, but not essential, if you have holiday park experience, preferably in sublets and you are familiar with the ParcVu booking system. 

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. 

Want to join our team? Here’s how to apply 

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers. 

Our promise to you 

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want you to bring your whole self to work!  

Good Luck! 

#INDLP