Park Operations Manager

Locations: Swanage Bay View Holiday Park, Dorset BH19 2QS

Hours: Permanent Contract - 40 hours per week

Salary: £30,900 per annum

What we need in a nutshell

We need a hands-on operations manager to support and grow the capabilities of our accommodation & maintenance teams at our Swanage Bay View holiday park. In this demanding and exciting role, you will be a key member of our park management team.

We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.

What you'll be doing

We need you to be the person who delivers delight by developing, coaching and improving the performance of our Accommodation and Maintenance at Swanage Bay so that they play their part in our commercial success. You will identify commercial opportunities and provide the leadership to maximise them.

Working in a leadership role as part of our team of holiday heroes, you will:

• Deliver KPIs and annual profit targets in our Accommodation & Maintenance operations at Swanage Bay through smart budget planning, an eye for commercial opportunities and leadership skills that motivate your teams to deliver.
• Support the delivery of our outstanding guest experience by providing strong leadership and motivation to permanent and seasonal staff.
• Make decisions on team structures, role definitions, recruitment, training, and disciplinary matters.
• Develop close working relationships with the General Manager, Group Commercial Manager, and other areas of the business.
• Be responsible for health and safety, ensuring the business meets its statutory obligations and that all team members receive relevant training.
• Supporting the General Manager.

Skills, experience and qualities you'll need

We are looking for a high calibre Operations manager, so you will need:

• A proven track record in managing, leading, and developing teams.
• Excellent communication skills, written and verbal.
• The ability to work under pressure and solve problems.
• Strong project management skills, with the ability to engage colleagues so that new strategies are successfully implemented.
• To be hands-on, self-motivated and ambitious, as well as having a large helping of common sense and a sense of humour.

It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would great if you can tick these boxes too (but we won't hold it against you if you can't):

• Previous Holiday Park Experience;
• Previous experience in an operational management position;
• Knowledge of the latest methodologies, trends and tools in the leisure/hospitality sector.

What we can offer you

This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:

• Competitive Pension
• Bonus Scheme
• Health Cash Plan
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Want to join our team? Here's how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Good Luck!

#INDHP