Sports & Leisure Team Leader

Sports & Leisure Team Leader - PERMANENT

Location: Tattershall Lakes - Lincolnshire

Hours of work: 40 hours per week, weekends required

Salary:  £24,814

What we are looking for:

We are looking for a dynamic, determined and enthusiastic person to join our holiday heroes. You will thrive in providing memorable guest experiences and want to be part of developing the Sports & Leisure team in supervising and always ensuring the safety of our guests and to provide the highest standard of customer service to all users of the sports & leisure facilities.

What you’ll be doing

Your role will be to assist in operating the Indoor and Outdoor swimming pools along with the Splash play areas. You will be responsible for leading the lifeguard team and working alongside other team leaders to motivate the team, assist with training, and drive standards high. Health and safety checks will be a regular part of your job ensuring that our facilities are safe, clean and ready for our guests to enjoy.

Working in partnership with the Sports & Leisure Manager, Swimming Pool Manager and other team leaders your role will include:

• Actively market and promote the business, continually seeking opportunities to increase sales and improve customer service.
• Effectively supervise, train & motivate all team whilst on duty to ensure the efficient and effective operation of our facilities, whilst maintaining excellent levels of customer care that promote and reflect the image of the park.
• Maintain and develop the highest levels of service & safety within the swimming pool facilities.
• Responsible for the security of facilities, cleanliness and maintenance, plant operation, water quality testing, stock replenishment and ensure normal operating procedures and emergency action plans are implemented as required.
• Carry out any other duties specified by Sport and Leisure Management to ensure the effective operation of the Swimming Pools including emergency action plans and procedures
• Ensure a high standard of cleanliness is maintained throughout the Swimming Pool environments in accordance with cleaning schedules and standards.
• Monitor and maintain the safety and welfare of customers and staff. Ensure the correct behaviour and use by customers and staff of the facilities.

This is only a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time.  

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

We’ll provide training, but you must:

• Hold a current valid NPLQ
• Have experience of working in a pool plant
• Works well under pressure and a good communicator too
• Customer focused

Desirable:

• Pool Plant Operator (PPO), National Pool Management Qualification (NPMQ) or equivalent.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read

Enjoy some great benefits, including:

• Pension scheme
• Up to 50% Discounts on Away Resorts holidays with offers for friends & family.
• Monthly Team incentives
• Career Development – if you are hungry for more, we have a proven track record in investing into our team members.
• Continuous Professional Development – training is available to further develop your qualifications in and around the lakes.

Want to join our team? Here’s how to apply.

Click HERE If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you. That could be a vlog, blog or a Snapchat story; it could be a good old CV. Whatever makes you feel good and tells your story best.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!

Good Luck!

 #INDHP