Guest Services Assistant (Maternity Cover)

What we need in a nutshell:

We want you to make our guests feel personally welcomed, cared for, and inspired to have their best holiday ever, from the moment they check in to the moment they leave. You will deputise in the absence of the Guest Services Manager and help with the smooth running of the department.

Who we are?

We are a dynamic and growing company, shaking up the Great British holiday. At Newquay Bay Resort our guests can surf the waves at nearby Newquay then wind down back at the resort, where there’s an outdoor pool, a sauna and beauty salon and free entertainment.

Newquay Bay Resort, the perfect location for seaside adventures in Cornwall. Mixed with the tranquillity of a country getaway and the peaceful valley setting on the breath-taking North Coast. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk. 

What we need in a nutshell 

As Guest Services Assistant, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include: 

• Meeting and greeting guests and checking them in and out 
• Making bookings for activities and dealing with enquires 
• Resolving  complaints in a way that makes guests properly looked after 

One more thing…holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too. 

What we can offer you 

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: 

• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition 

Want to join our team? Here’s how to apply 

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers. 

Our promise to you 

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!  

Good Luck!