Holiday Home Sales Manager

Location: Newquay Bay Resort

Job type: Permanent Contract – 40 hours per week

OTE up to £80K

What we need in a nutshell

We are now looking for a Sales Manager to take our holiday home sales to the next level by delivering sales against targets, ensuring our owner experience is outstanding and managing, developing and motivating the sales team, while ensuring an open and ethical sales journey for buyers.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.

Newquay Bay Resort, the perfect location for seaside adventures in Cornwall, mixed with the tranquillity of a country getaway. This peaceful valley setting on the breath-taking North Coast, experience the brisk breeze of open air, heavenly seafood restaurants, and next level water-sports!

Find out more about our holiday experience on our website: http://www.awayresorts.co.uk.

What you’ll be doing

You’ll be ensuring the Holiday Home Sales team achieve budget. You will also be championing the use of innovative technology as well as ensuring the new owner experience is outstanding. In more detail, this includes:

• Managing and motivating the Holiday Home Sales team to hit sales and part exchange budgets, as well as making some sales of your own.
• Overseeing stock management, ensuring enough pitches are available and that caravans are presented at their best.
• Providing an amazing customer service experience to our owners
• Overseeing the aftersales process, ensuring that issues are addressed promptly.
• Promoting and facilitating a transparent, honest sales process in line with our company values
• Looking for new and creative ways to generate leads through CGI and VR, pioneering a new experience for holiday home buyers.
• Taking ownership of the sales journey, even after completion, so that new owners can be confident their purchase lives up to the sales promise.
• seek out and create opportunities to talk to potential holiday homeowners and guide them through all aspects of holiday home ownership, making sure that they have all the information and support they need to make a decision.

One more thing…we’re always busy at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need:

We are looking for a high-calibre manager who can demonstrate the following:

• At least 2 years holiday home sales management experience
• Excellent leadership and motivational skills
• Ability to manage performance issues and conflict situations with confidence and empathy.
• Exceptional communication skills and able to adapt style to people at all levels.
• A strategic mindset and a forward-thinking outlook, open to new ideas
• A strong focus on customer service delivery

It’s the icing on the cake, if you have worked in a similar role on a holiday park and have coaching and mentoring experience.

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you

This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:

• Bonus Scheme
• Enhanced Family Policy
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work!

Want to join our team? Here’s how to apply:

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Good Luck!