Leisure Assistant

Location: Retallack Resort & Spa, Cornwall

Salary: £11.44 per hour. Paid weekly

Hours of work: Various

What we need in a nutshell

We want our guests to enjoy time down at the pool and to be safe too, so we need qualified lifeguards who have outstanding people skills.

Who are we? 

We are a dynamic and growing company, shaking up the Great British holiday.  Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast.

Find out more about our holiday experience on our website: http://www.awayresorts.co.uk. 

What you’ll be doing

Working as part of our team of holiday heroes, you will be the go-to person at the poolside and water sports. You will look after everyone’s safety, keep the whole area clean and hygienic and make sure that we’re meeting our legal requirements.

Be incredibly friendly, answering guests’ questions and making sure that everyone is having a great time. You want to be remembered by the guests as being one of the outstanding heroes of their holiday.

One more thing…holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too.

Skills, experience and qualities you’ll need.

There’s lots of training on offer but you will need:

• A valid NPLQ (National Pool Lifeguard Qualification) 
• Fantastic interpersonal skills – you’ll need to be assertive as well as friendly.
• To be naturally vigilant and helpful - guests come first, so you need to be alert to their needs as well as their safety.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

If your application is successful, you’ll have to apply for an Enhanced DBS. We need to be happy that this, together other information we may request, is all in order before you can join the team.

Nice to have but not essential.

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

• Experience of working as part of a team.
• Experience in the hospitality sector

What we can offer you

Enjoy some great benefits, including:

• Training & development
• Team Events
• Regular incentives and rewards
• Holiday Hero discounted menu
• Discounted holidays across all our parks for you and your friends & family
• Perkbox membership
• Employee Assistance program

Our promise to you 

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!  

Want to join our team? Here’s how to apply 

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers. 

Good Luck!