Admin Manager

Location: St Ives Bay Beach Resort, Hayle, Cornwall

Job Type: Permanent- 40 hours per week

Salary: From £28,000 Dependant on experience

What we can offer you

This is a great opportunity to kickstart an exciting career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a range of benefits, including:

• Competitive Pension
• Bonus Scheme
• Enhanced Family Benefits
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

What we need in a nutshell

We’re looking for an experienced Admin Manager to who will keep on top of our day to day paperwork and administration that allows our holiday park to run smoothly

Who We Are?

We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work. Want to find out more about our holidays? Check out our website: http://www.awayresorts.co.uk.  

What you’ll be doing

As our Administration Manager you will be responsible for making sure that the on-park financial administration is in good order and accurate.

• Taking care of all admin, including regular paperwork, stock management and ordering, activity schedules and more
• Managing the induction of new team members, including new starter packs, DBS checks and induction training
• Managing the H&S database for the location, ensuring all managers on park know their responsibilities and oversee overall compliance
• Managing all internal systems
• Monitoring spends against budgets for the park.
• Assisting with other administration duties as required
• Handling and logging enquiries, complaints and refunds via phone and email

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need:

We are looking for a highly organised Admin Manager with customer facing experience, who can also tick the following boxes:

• Experience of managing a team
• IT literate with experience of using booking engines and CRM systems.
• Some experience of complaint handling
• Personable, approachable and positive with great communication skills
• Calm and resilient under pressure

 It’s the icing on the cake if you experience of working in the leisure sector but don’t worry if you don’t, we provide lots of training.

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Good Luck!