Guest Services Assistant

Location: East Fleet Farm, Dorset DT3 4DW 

Hours of work: Variable- Minimum of 3 days per week

Salary: £12.21 per hour - Paid weekly!

What we need in a nutshell 

As Guest Services Assistant, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include: 

• Meeting and greeting guests and checking them in and out 
• Making bookings for activities and dealing with enquires 
• Resolving  complaints in a way that makes guests properly looked after 

Who we are?

East Fleet Farm has a unique location on the shores of the Fleet Lagoon in the peaceful Dorset countryside, overlooking the sea, just three miles away from Weymouth’s golden sands. 

We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk. 

What we can offer you 

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: 

• Up to 50% Discount on Away Resorts Holidays for you and your family & friends
• On Park Discounts
• Discounted holiday hero menu
• Team Events
• Awards and Recognition 
• Training & Development
• Employee assistance program

Our promise to you 

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! 

Want to join our team? Here’s how to apply 

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers. 

Good Luck!