Accommodation Assistant

Location: Retallack Resort & Spa, Cornwall

Salary: £11.44 per hour- Paid Weekly 

Hours of work: Seasonal contract- Variable hours- Flexible around school hours!

What we need in a nutshell 

As a Guest Services Advisor, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include: 

• Meeting and greeting guests and checking them in and out 
• Making bookings for activities and dealing with enquires 
• Resolving  complaints in a way that makes guests properly looked after 

One more thing…holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too. 

Who we are?

We are a dynamic and growing company, shaking up the Great British holiday.  Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast.

Find out more about our holiday experience on our website: http://www.awayresorts.co.uk. 

What you'll be doing

As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after.

You must be able to demonstrate that you can work to agreed standard and be positive in your nature.

Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward.

One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.

Skills, experience and qualities you'll need

We’ll provide full training, but you must:

• Be comfortable working to deadlines as part of a very busy Team
• Have real attention to detail with the highest of standards
• Be adaptable…conscientious and very organised

Any previous experience of working in a Cleaning type role is a plus, but not essential.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes’ mantra of Attentive Amazing Lovers

What we can offer you 

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: 

• Competitive Pension
• Discounts on Away Resorts Holidays for you and your Family and Friends
• On Park Discounts
• Awards and Recognition 
• Team Events

Our promise to you 

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!

Want to join our team? Here’s how to apply 

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.  

Good Luck!