Park Services Manager

Location: Piperdam Leisure Resort, Dundee

Hours: 40 hours per week

Salary:  £32,000-£34,000 DOE

Contract: Permanent

What we need, in a nutshell

We are seeking a highly organised and proactive Park Services Manager to lead and oversee all aspects of maintenance, groundskeeping, and greenkeeping. This key role ensures the park is impeccably maintained and visually outstanding, with responsibilities spanning repairs, maintenance, and enhancements—from entrance signage to boundary fencing. A strong focus on planning and organisation is essential, ensuring that all OPEX and CAPEX projects are effectively scheduled and executed. This is an exciting opportunity to play a vital role as we prepare to invest significantly in our park's future.

Who are we?

Away Resorts is a leading UK holiday park operator, offering unique and memorable holiday experiences across a collection of stunning locations. Known for its vibrant atmosphere, exceptional customer service, and innovative offerings, Away Resorts creates unforgettable moments for holidaymakers while continuously investing in its parks to ensure the highest standards of quality and enjoyment.
Piperdam Golf and Leisure Resort is a unique holiday destination nestled in the picturesque Angus Scottish countryside. Renowned for its sizable lodges, excellent golf facilities, and a wide range of activities, it offers something for everyone. With amenities including a leisure complex, spa, and dining options, Piperdam provides a perfect blend of relaxation and adventure.

What you’ll be doing

As part of our dedicated team of holiday heroes, you will play a pivotal role in ensuring the smooth operation, upkeep, and presentation of our park. This role involves managing the grounds and maintenance team, including oversight of our 9 and 18 hole golf courses, to maintain the park to the highest standards. Key responsibilities include:

• Team Leadership and Scheduling: Effectively managing team rotas to ensure adequate coverage and efficient workflow.
• Grounds, Landscaping, and Greenkeeping: Overseeing the maintenance and enhancement of the park's landscaping and golf courses, ensuring they are always in pristine condition and meet the expectations of our guests.
• Maintenance Coordination: Allocating and prioritising maintenance tasks, ranging from routine fixes like replacing light bulbs to more complex repairs such as heating issues or larger projects.
• Accommodation Standards: Conducting regular checks and overseeing maintenance of our 100 lodges, ensuring all facilities meet or exceed our quality standards.
• Collaborative Repairs: Partnering with external tradespeople and contractors as needed to carry out repairs or installations efficiently.
• Capital Expenditure (CAPEX) Projects: Playing a key role in managing and delivering planned investment projects, ensuring budgets, timelines, and quality standards are met.
• On-Call Responsibilities: Providing on-call support for after-hours security and urgent maintenance needs, contributing to the safety and security of the park.
• Problem-Solving: Tackling a wide variety of tasks, often stepping in to address challenges that others cannot resolve.
• Commitment to Excellence: Demonstrating a genuine drive to see all tasks through to completion with pride and attention to detail.

This is an exciting opportunity to be at the forefront of planned investments in our park, taking a lead role in driving improvements while ensuring ongoing operational excellence. Your expertise in greenkeeping, maintenance, and project management will be instrumental in shaping the future of our park.
Guests and staff will look to you to fix what’s broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays, evenings and weekends too.

Skills, experience and qualities you’ll need

We will train you, but you’ll need to have the following skills and experience to apply for this role:
• Experience of managing a team of trades and general assistants
• Experience in property maintenance, construction and facilities management, understanding of budgets, P&L, purchase and ordering systems
• An understanding of Health & Safety at work
• A good standard of education, ideally to GCSE standard or equivalent
• Driving licence is essential

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards of craftsmanship - if you’ve got all that, you’re in the running.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers.

What we can offer you

• Competitive Pension
• Bonus Scheme
• Health Cash Plan
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and recognition

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion and equal opportunities. From our investors, to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!

Good Luck!

#INDHP