Accommodation Manager - Housekeeping

Location: Piperdam Leisure Resort, Dundee, DD2 5LP Nr Birkhill 

Hours of work: 40 Hours Per Week

Salary: £28,000 - £32,000 DOE

What we need in a nutshell:

Ready to take the lead and make an impact? We're on the hunt for a dynamic and driven Accommodation Manager to inspire and empower our team in delivering pristine, well-prepared, and beautifully stocked accommodation for our guests. In this role, you’ll oversee every aspect of our accommodation operations, ensuring an unforgettable guest experience while playing a key part in shaping the future of our holiday offerings. If you're passionate about excellence and love creating memorable stays, we want to hear from you!

Who we are:

We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk.

What you’ll be doing:

Step into a leadership role where your skills and passion will shine! As our Accommodation Manager, you'll inspire and develop a talented team to deliver exceptional guest experiences with spotless, well-equipped accommodation. Here's what you'll be doing:

• Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, of 40-50 team leaders and accommodation cleaners.
• Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.
• Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.
• Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.
• Shape the Future: Contribute to the park’s strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.
• Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.
• Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.

If you’re ready to lead with impact and create a lasting impression, we’d love to have you on our team!

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

We are looking for a high-calibre manager who can demonstrate the following:

• A good level of general education
• Experience of managing and leading a team
• The ability to manage performance issues and conflict situations assertively and with empathy
• Exceptional communication skills and able to adapt style to people at all levels
• A strategic mindset and a strong focus on customer service delivery
• A forward-thinking outlook and open to new ideas

It’s the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience.

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you

This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:

• Competitive Pension
• Bonus Scheme
• Health Cash Plan
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition
• Free Parking
• Free use of Gym, Pool and Golf Courses

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work!

Good Luck!

#INDHP