Sports & Leisure Team Leader

Location: Mill Rythe Coastal Village, Hayling Island, Hampshire

Salary: £12.59 per hour
Hours of Work: Various Hours Per Week – Seasonal

Must hold a current valid NPLQ and a First Aid at Work certificate, as well as experience in backwashing and COSHH.

What We Need in a Nutshell

Are you dynamic, determined, and enthusiastic? Do you thrive on providing memorable guest experiences? We're looking for someone like you to join our team as a Sports & Leisure Team Leader. You'll play a key role in supervising, controlling, and ensuring the safety of our customers while delivering the highest standard of customer service.

Who Are We?

At Mill Rythe Coastal Village, we pride ourselves on offering a brilliant Hayling Island holiday experience. Our guests enjoy award-winning blue flag beaches, beautiful scenery, and a sense of inner peace that comes with being close to nature. We're part of Away Resorts, a dynamic and growing company that's shaking up the Great British holiday experience at our award-winning UK resorts. Discover more about us at Away Resorts.

What You’ll Be Doing

As a Sports & Leisure Team Leader, you'll assist in operating the leisure centre to achieve maximum sales while ensuring an exceptional customer experience. You'll work with the Leisure Manager, Assistant Leisure Manager, and other team leaders to:

• Actively market and promote the business, seeking opportunities to increase sales and improve customer service.
• Supervise, train, and motivate the team to ensure efficient and effective operation of the centre.
• Maintain and develop the highest levels of service and safety within the leisure centre.
• Oversee the security of facilities, cleanliness, maintenance, plant operation, water quality testing, and stock replenishment.
• Process financial transactions, cash reconciliation, and accept bookings in compliance with regulations.
• Ensure a high standard of cleanliness throughout the centre.
• Monitor and maintain the safety and welfare of customers and staff.

Skills, Experience, and Qualities You’ll Need

We’ll provide training, but you must have:

• A current valid NPLQ and a First Aid at Work certificate.
• Experience in backwashing and COSHH.
• A good standard of education, ideally to GCSE level or equivalent.
• The ability to work well under pressure and communicate effectively.
• A customer-focused attitude with attention to detail.

Desirable:

• Pool Plant Operator (PPO), National Pool Management Qualification (NPMQ), or equivalent.
• Fire Warden training.

What We Can Offer You

This is an exciting role in our Sports & Leisure team, and we offer a great range of benefits, including:

• Training and development opportunities.
• Uniform provided.
• Regular incentives and rewards.
• Holiday Hero discounted menu.
• Discounted holidays across all our parks.
• On-park discounts.
• Awards and recognition.

Our Promise to You

We embrace diversity, inclusion, and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and strive to ensure our people are as unique as our product. Bring your whole self to work and be part of our amazing team!