Home Administrator

Location: Alton

Hours: Full Time, 35 hours per week

Salary: £17.28 per hour

Contract: Permanent

Closing Date: 18th July

Brendoncare is a charity which provides a range of connected services for people in later life including care homes, extra care housing, community support services and clubs across the South of England.

We are people-driven, focusing on empowerment, inclusivity and understanding. We aim to ensure that whoever comes into the Brendoncare environment - whether as a member, resident, volunteer or colleague – they are able to live their life to the fullest potential.

 Our values reflect who we are – together we are kind, empowering, dedicated and forward thinking. We need people who really want to make a difference to the lives of people in later life to join us.

In return, we will support you to grow and flourish as you are welcomed to the Brendoncare team.

About the role

We are looking for a professional and friendly Home Administrator to provide financial and administrative services to the Home, in particular support and assist the Home Manager in the delivery of a professional and dedicated care service to all service users, relatives and visiting professionals. Line management of and responsibility for cover of Admin Assistant and Reception staff.

Responsibilities 

• Reconcile petty cash float, ensuring petty cash float is suitably topped up
• Responsibility for banking all cash and cheques received by the Home and maintaining the cash payments and receipts spreadsheet
• Conduct financial assessments for potential residents
• Issue contracts, letters and invoices, collect deposits.
• Produce and distribute newsletters and updates
• Line manages the Admin Assistant and Reception staff. Communicate regularly with the team individually and as a group.  Undertake Team Meetings and Supervisions with direct reports;
• Working alongside the People & Culture and Payroll Teams, maintain accurate Colleague records through input into relevant HR and Payroll Systems information on; contract changes around role, hours of work, and location, all absences including sickness and annual leave, relevant personal information such as emergency contact details, right to work information, rostered working hours and leaver notifications and reasons.
• Provide an administrative service to the home which includes the use of Microsoft Office Suite (Word and Excel in particular) and relevant applications such as Found Database, Access, Select HR, SharePoint.
• All Brendoncare employees are expected to carry out their duties in accordance with all Brendoncare Policies, Procedures and Guidelines and in accordance with applicable legislation and regulation, in particular the Health & Safety Policy and Risk Assessments.

Essential Criteria 

• Excellent verbal and written communication skills
• Able to use own initiative to work autonomously and also to work effectively as part of a team.
• Excellent interpersonal/team working skills.
• Experience of using IT software including Microsoft Office including intermediate level of Excel and Word.
• Excellent and confident communication skills, both written and verbal, with the ability to network at all levels.
• Proactive and motivated with a good work ethic.
• Experience maintaining and managing Staff Rosters to meet specific requirements and communicating with external agencies.

Benefits 

• 25 days annual leave plus bank holidays (increasing to 27 after 5 years)
• Comprehensive training and continuing personal development
• Free initial DBS Check
• Free on-site parking 
• Access to our BUPA Employee Assistance Programme
• Enrolment onto our pension scheme
• Subsidised professional membership where applicable
• Access to early pay